Sales Coordinator

Our Why

Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow

About the Role (Your Why)

This dynamic role supports one of our most successful teams by providing exceptional customer service and driving sales growth within our Datacom Licensing business. You'll leverage your previous licensing experience to develop strong relationships with existing and new clients, identify opportunities, and support the sales process from proposal to close. This is a fast-paced environment where you'll hit the ground running and have the opportunity to contribute directly to the team's success, with potential for career advancement. Our offices are based across Australia. We like to bring people together in person when we can, but we are mindful of the benefits of working from home for work/life balance. We therefore leave it to you and the team you join to figure out what works best!

** AU Citizens and Australian Permanent Residents only **

What You Will Do

• Client Relationship Management: Build and maintain strong partnerships with existing and new clients by understanding their software licensing needs and proposing tailored solutions to maximise their value and drive revenue growth
• Sales Support: Maintaining an effective pre-sales engine and to enable and optimise the sales function
• Technical Expertise: Provide specialised software licensing advice to Datacom customers (existing and new), ensuring they have the most effective solutions for their needs
• Administrative Support: Maintain efficient sales operations by fulfilling administrative and support tasks that empower the sales team to close deals and manage opportunities
• Content Creation: Develop clear and compelling pre-sales content for proposals that effectively communicate technical information to clients and prospects

We are a pretty agile company and are keen to respond to customer, technology and internal stakeholders’ changing requirements and this can mean we evolve in our roles to meet those needs

What You Will Bring

Required Experience

• 2+ years of experience in CISCO licensing or a related technical sales support role
• Strong business acumen with a keen understanding of customer needs and translating them into profitable solutions
• Excellent communication skills, both verbal and written, with the ability to build rapport and influence clients at all levels
• Proven ability to manage multiple tasks effectively and prioritise in a fast-paced environment
• Strong analytical and problem-solving skills with a proactive approach to finding solutions
• Proficiency in CRM and administrative software applications

Nice to have

• Experience in a sales coordinator role
• Marketing knowledge and understanding of IT services
• Effective presentation skills

This role offers the opportunity to join a high-performing team, develop your skills, and contribute to the ongoing success of our organisation. If you're a customer-focused professional with a passion for technology and driving sales, we encourage you to apply!

Why Join Us Here at Datacom?

Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us.

We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment. We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities. We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported.