Lead Engineer - Enterprise Monitoring and Observability

Our vision is to transform how the world uses information to enrich life for all.

Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever.

JR57951 Lead Engineer- Enterprise Monitoring and Observability

As a Monitoring and Observability Subject Matter Expert (SME), your expertise should cover the following areas:

Responsibilities:

1. Technical Proficiency:
- Proficient in using monitoring and observability tools such as OpsRamp (currently in use) and Cisco Thousand Eyes (NetScout is a plus).
- Demonstrate the ability to monitor, analyze, and optimize the performance of large-scale, distributed systems and applications.
- Diagnose and resolve performance issues, ensuring high availability and reliability of services.
- Integrate data across domains (applications, infrastructure, network) for comprehensive insights.
- Collaborate with cross-functional teams to design and implement AIOps solutions.
- Leverage AIOps tools to intelligently filter and prioritize alerts, reducing Mean Time to Recover (MTTR).
- Swiftly identify patterns and correlations to pinpoint root causes of incidents, minimizing downtime.
- Strong expertise in monitoring on-premise data center components and cloud infrastructure.
- Solid understanding of AWS, Azure, GCP, OpenShift, and Nutanix infrastructure monitoring.
- Proven expertise in monitoring and troubleshooting network infrastructure, ensuring optimal performance and reliability.
- Proficient at creating comprehensive service maps that visualize application dependencies across the enterprise.

2. Data Analysis and Reporting:
- Excel in data collection, analysis, and visualization to identify trends, patterns, and anomalies.
- Create and maintain dashboards, including Synthetic Transactions Monitoring, alerts, and actionable insights.
- Integrate with other solutions, such as Syslog, other monitoring tools, and ITSM ServiceNow.
- Primitive knowledge on Grafana, Prometheus or any other reporting tools.

3. Automation and Scripting:
- Proficient in Python, Bash, or PowerShell for automating monitoring tasks and integrating observability tools with CI/CD pipelines.
- Understand Kubernetes and containerization concepts.
- Develop and implement automated solutions to enhance proactive monitoring and alerting.

4. Adherence to ITIL Standards:
- Follow ITIL standards for incident, change, and problem management to ensure efficient network operations.

5. Required Skills:
- Bachelor’s degree in computer science, Information Technology, or related field.
- 8+ years of experience in monitoring and observability tools implementation and support.
- Proven hands-on experience with any one or more of these tools: OpsRamp OR BMC TrueSight, DataDog, or Dynatrace.
- Strong expertise on understanding of network protocols (TCP/IP, SNMP, ICMP) and their troubleshooting skills.
- Willingness to work in rotational shifts and provide on-call support.
- Required to be on-site for 4 days (Work from Office).

About Micron Technology, Inc.

We are an industry leader in innovative memory and storage solutions transforming how the world uses information to enrich life for all. With a relentless focus on our customers, technology leadership, and manufacturing and operational excellence, Micron delivers a rich portfolio of high-performance DRAM, NAND, and NOR memory and storage products through our Micron® and Crucial® brands. Every day, the innovations that our people create fuel the data economy, enabling advances in artificial intelligence and 5G applications that unleash opportunities — from the data center to the intelligent edge and across the client and mobile user experience.

To learn more, please visit micron.com/careers

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

To request assistance with the application process and/or for reasonable accommodations, please contact hrsupport_in@micron.com

Micron Prohibits the use of child labor and complies with all applicable laws, rules, regulations, and other international and industry labor standards.

Micron does not charge candidates any recruitment fees or unlawfully collect any other payment from candidates as consideration for their employment with Micron.