Senior Digital Marketing Operations Manager

Our Opportunity

Join our team as a Senior Marketing Operations Manager, where you'll play a pivotal role in enhancing our operations to drive better decision-making and process optimization. You'll have the opportunity to lead strategic initiatives from conception to successful implementation, collaborating with cross-functional teams to ensure alignment and execution.

You’ll Spend Your Time:

• Seeking feedback to refine business requirements and autonomously implementing technical solutions.
• Managing a portfolio of tasks and projects, proactively addressing capacity constraints.
• Taking full ownership of strategic programs, driving them through to successful implementation.
• Identifying opportunities for improvement and making a positive impact through innovative approaches.
• Translating internal stakeholder pain points into actionable improvement roadmaps.
• Collaborating effectively with cross-functional teams to align and execute strategic initiatives.
• Continuously seeking feedback to refine strategies and make informed decisions in a dynamic environment.

What You’ll Need:

• 5-9 years of relevant experience in Marketing Operations, preferably in a SaaS company.
• Proficiency with reporting systems, CRM (e.g., SFDC), and MAP (e.g., Marketo).
• Advanced ability to analyze and interpret complex datasets and communicate insights effectively.
• Proficiency in multitasking, prioritization, and managing complex projects in a fast-paced environment.
• Deep understanding of go-to-market dynamics and stakeholder-specific programs.
• Demonstrated ability to lead cross-functional teams and coordinate resources effectively.
• Strong analytical skills to identify and address complex problems with innovative solutions.
• Ability to synthesize and present complex information clearly to diverse audiences, including senior leaders.
• Strong adaptability to changing market dynamics and business requirements.
• Comfortable with high volume and fast-paced work environments, with a proactive attitude towards tackling challenges.
• Ability to identify gaps in existing technology and propose resolution paths.
• Skilled in data visualization tools like Looker, Tableau, or PowerBI to effectively communicate insights and trends.
• Capable of refining stakeholder processes to improve efficiency and productivity.
• Proficient in evaluating the potential impact of solutions on broader organizational goals.
• Adaptable communication style to meet the needs of different stakeholders.
• Effective presentation skills to influence decision-making processes.

We’d be Lucky if You:

• Demonstrate a deeper understanding of the industry and competitors, leading to more informed and creative strategies.
• Have experience working in a fast-paced startup environment, where adaptability and creativity are highly valued.
• Experience with SQL for advanced data manipulation and analysis.
• Familiarity with Google Tag Management or other tag management systems.
• Experience with Conversion Rate Optimization (CRO) and A/B testing.
• Experience with Google Analytics 4 or other analytics solutions such as Piwik Pro, Piano, Adobe Analytics, or Amplitude.

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