Customer Success Specialist

Hybrid
Mid-level
🇲🇽 Mexico

We are looking for a Customer Success Specialist who will:

  • Develop a sustainable relationship with companies
  • Positions Clara as the most important spend management company
  • Responsible for managing and prospecting new companies
  • Development of sell-in, sell-out, and portfolio analysis
  • Developing & executing sales, and marketing plans with partners to drive the business
  • Sales forecasting.
  • Commercial contact with existing and new clients.

Our requirements for this position are:

  • 5+ years of proven experience working as KAM/CSM in a B2B Model
  • Previous experience onboarding B2B clients
  • Structured thinking and high focus on results
  • English Professional Proficiency
  • Innovator soul and receptive to changes
  • Experience in the Financial, banking, or Insurance sector will be a plus.
  • Experience being a: FANTER (Farmer & Hunter)
  • Experience in managing ERP connections, financial budgeting, and models to be able to have conversations at CFO level
  • Ability to develop strong relationships at C-level of enterprise companies to become a financial consultant
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Clara

Clara

Leading spend management platform for companies in Latin America, backed by top global and regional investors.

Banking
Fintech
SaaS

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