Strategic Account Manager

As a Strategic Account Manager, you will build on ID.me’s current momentum in public and private sector healthcare. You’ll focus on making it safe and easier for Federal agencies to deliver benefits to consumers. You’ll also improve how agencies interact with patients, providers, researchers, clinicians, and other stakeholders. Reporting directly to the SVP, Federal, you will be leading a cross-functional team across Customer Success, Analytics, Solutions Consulting, and other functions. You are considered the “business unit” lead for your part of the portfolio. You will identify and pursue opportunities where ID.me’s product and service offerings create tremendous value for public sector entities and their beneficiaries: higher access rates, less fraud, and more efficient workflows.

The Impact You Will Make

• Drive the entire business development/growth/sales process internally and externally, running your territory as your own business. You will report directly to the executive team and budget owner.
• Understand the strategic competitive landscape and customer needs to effectively position ID.me’s industry-leading solutions. Healthcare is a massive ecosystem accelerating its adoption of digital identity, and solving problems for and selling to sophisticated buyers is required.
• Manage complex sales cycles from start to finish with a track record of successful revenue attainment.
• Leverage opportunities within relevant networks while establishing mutually beneficial relationships with strategic partners and alliances.
• Create cross-functional relationships while pulling together different business units to maximize sales opportunities.
• Manage data through accurate and timely customer, pipeline, and forecast data.

About You:

• You have a strong desire to own a part of the business and drive towards results for agencies and end users. If they see success, so will you.
• You have a proven track record of developing and delivering complex solutions in a competitive market.
• You hit or exceed your quota or other business goals consistently.
• You have a reputation as a problem solver and are just as likely to receive a letter of recommendation from a customer as a former employer.
• You’re an analytical thinker, understand value, and know how to assess an agency’s return on investment (ROI)
• You are a team player and looking to uplevel your peers and teammates to drive impact within agencies
• You are an excellent communicator who can take complex topics and distill them into easy-to-understand messages.
• You have a bias to act and have an entrepreneurial mindset.

Qualifications

• 5+ years of enterprise SaaS sales experience.
• BA or Graduate degree in economics, engineering, or another quantitative field
• Successful and consistent attainment over multiple years against quota or other business goals
• You have active working experience calling the following federal agencies HHS, CMS, VHA, DHA, State Department, USDA
• Experience selling to Federal and/or state and local Civilian agencies
• Identity or cybersecurity background is a plus.
• Experience at a top-tier consulting firm is a plus.
• Domain expertise is a plus (e.g., healthcare, education, national security, etc.)