- Works collaboratively with community PSW and Nurses, and assists with the scheduling and coordination of PSW and Nurse services
- Liaises with clients, staff, and community partners
- Acts as a problem solver for clients and responds to inquiries from LHIN and employees
- Reports client and staff concerns to Home Support Supervisor
- Liaises with the LHIN representatives regarding client care. Collects and entrees all pertinent client data into the computer system
- Provides list, schedules, and performs other administrative duties to support the personal support worker and Nurse program
Requirements
- Minimum of 2 years working in an office setting (healthcare setting preferred)
- High school diploma or equivalent
- Medical Office Admin Certificate/Diploma an asset
- Medical terminology knowledge an asset but not required
- Ability to handle a high volume of calls while delivering exceptional customer service (healthcare industry experience an asset)
- Ability to multitask and prioritize
- Excellent English written and verbal communication skills (Additional language skills considered an asset)
- Excellent customer service and organizational skills
- Proficient in Word, Outlook and ability to learn proprietary software
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Spectrum Health Care
We are hiring Registered Practical Nurses (RPN) as Home Support Supervisors to work with our clients in Vaughan/Concord, On
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