Senior Business Process Analyst

Job Summary

Job Description

What is the opportunity?

Embrace RBC Wealth Management’s core values and inclusive culture as an integral part of our Business Risk Oversight team. Identify and propose process improvements to better mitigate risk, be more efficient, and add value to the business as a Senior Business Process Analyst.

Use a data-driven approach to develop strategies for leveraging technology, enhancing workflows, and implementing automation. Liaise with other stakeholders to drive progress around department-wide projects and initiatives, identify obstacles, and propose thoughtful solutions. Compile reporting and present on key Business Risk Oversight initiatives and risk trends.

At RBC Wealth Management, your career progression matters to us. We offer training, development and learning resources so you continue to grow your career in a way that matters to you.

What will you do?

• Conduct gap analyses and capture accurate and thorough input from key stakeholders for various Risk initiatives, highlighting areas of improvement or concern.
• Collect and document business requirements for project and process improvements and automation efforts.
• Assist with the creation of documentation, workflows, knowledge articles, and self-service materials.
• Raise inconsistencies and problems to the attention of management and participate in problem resolution.
• Review information and trends to ensure that the output of processes are achieving desired results and service levels.
• Become knowledgeable of the systems used by the department for surveillance and supervision.
• Perform regular program maintenance or monitoring functions and ensure that existing tools and processes remain updated and are working properly and efficiently.

What do you need to succeed?

Must-have

• Bachelor’s degree in business, Financial Management, or similar relevant field.
• 7+ years of experience working as a Project Manager and/or Business or Process Analyst.
• Expert knowledge of program and project plan development and management, scheduling methodology, waterfall and iterative methodologies, program and project metrics, analysis, and status reporting.
• Advanced knowledge of change management and business unit functions and how business units relate to each other.
• Advanced knowledge of relevant technology, standards, methodologies and audit requirements.

Other Required Qualifications:

• Foundational knowledge of the brokerage industry and regulatory landscape.
• Excellent organizational and time management skills.
• Ability to use independent judgment while recognizing when to escalate issues.
• Outstanding oral and written communication and presentation skills.
• Strong leadership skills and proven ability to effectively influence others.
• Goal-oriented, critical thinker with creative problem solving skills.
• Great analytical skills.
• Ability to utilize a data-driven approach to support change management.
• Enjoy working in a fast-paced environment.
• Experience in managing mid-size projects in a complex organization.
• Proficiency in Microsoft Office, data visualization tools.

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable.
• Leaders who support your development through coaching and managing opportunities
• Ability to make a difference and lasting impact.
• Work in a dynamic, collaborative, progressive, and high-performing team
• Flexible work/life balance options
• Opportunities to do challenging work.
• Opportunities to take on progressively greater accountabilities.
• Access to a variety of job opportunities across business

Job Skills

Agile Methodology, Business Data Analysis, Business Process Modeling, Commercial Acumen, Communication, Critical Thinking, Decision Making, Group Problem Solving, Interpersonal Relationship Management, Requirements Analysis

Additional Job Details

Address:

250 NICOLLET MALL:MINNEAPOLIS

City:

Minneapolis

Country:

United States of America

Work hours/week:

40

Employment Type:

Full time

Platform:

Wealth Management

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2024-06-27

Application Deadline:

2024-07-12

I nclusion and Equal Opportunity Employment

At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.
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We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.

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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.