Consulting Salesforce Director

Line of Service

Advisory

Industry/Sector

Not Applicable

Specialism

Salesforce

Management Level

Director

Job Description & Summary

A career within Salesforce Consulting services, will provide you with the opportunity to help our clients leverage Salesforce technology to enhance their customer experiences, enable sustainable change, and drive results. We focus on understanding our client’s challenges and developing custom solutions powered by Salesforce to transform their sales, service and marketing capabilities by exploring data and identifying trends, managing customer life cycles, strategically building and leveraging online communities, driving employee engagement and collaboration, and connecting directly with channel partners to share goals, objectives, and activities in a secure, branded location.

Meaningful work you’ll be part of

As a Consulting Salesforce Director, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. Responsibilities include but are not limited to:

• Identifying client needs, responding to request for proposals and providing estimates for solution development

• Leading teams in creating platform solutions, best practices and implementation of multiple platform suites of products to enable differentiated solutions for financial services clients

• Mentor the next generation of consultants, providing them with insights and challenging them to be better

• Identify, develop and win significant bids and pursuits to meet defined sales targets

• Coach, guide and assist team members in preparation for client meetings, presentations and proposals

• Consult with account team and engagement partner on pricing strategy

• Facilitate executive & operational meetings & workshops across a range of topics

Experiences and skills you’ll use to solve

• Proven track record of shaping and growing multimillion dollar high value consulting business within Financial Government and Public Sector (G&PS) services

• Demonstrated experience creating asset led, offering led, account centric prospecting and G&PS subsector centric sales pursuits

• Public sector services business acumen breadth as well as sub-sector depth (e.g., federal, P&C insurance, Asset & wealth mgmt, etc..provincial, regulatory, transportation & logistics, defense, justice, healthcare, government operations)

• Confident to lead teams in shaping pre-sales asset engineering and facilitating asset demos in sales pursuits

• Proven ability to lead complex engagements through the implementation of robust governance processes and practices, with multiple stakeholder groups, managing executive stakeholders, operating and steering committees

• Ability to effectively lead a team through complex deployments, troubleshooting complex problems with order of operations and can articulate theory and substantiate rationale behind delivery trade -offs.

• Creative growth mindset with analytical, issue-based problem solving and critical thinking skills

• Experience leading and working directly with external clients / end-users and stakeholders and managing and delivering complex and nuanced messages to senior stakeholders

• An interest in upskilling for a digital world and technology trends, an openness to learning new tools and adapting how you work

Delivery / Technical Skills:

• Proven experience with solution delivery lifecycle across delivery methodologies (waterfall, agile, platform led, etc… )

• 15+ years of experience implementing SaaS based platform(s), including but not limited to: Salesforce Service Cloud, Experience Cloud, Public Sector Solutions, Health Cloud, OmniStudio, Amazon Connect, etc…

• 10+ years of experience in leading multi-stream, multi-million-dollar technology implementation projects, primarily focused on Salesforce and various integrations

• Proven experience in leading X-functional teams blending teams with: functional, technical, experience & industry business acumen

• Certifications: Salesforce Certified Platform App Builder, Salesforce Certified Administrator, Salesforce Certified Platform Developer I and II, OmniStudio Consultant, Data Architect, Integration Architect, Public Sector Solutions Accredited Professional

Why you’ll love PwC

We’re inspiring and empowering our people to change the world. Powered by the latest technology, you’ll be a part of diverse teams helping public and private clients build trust and deliver sustained outcomes. This meaningful work, and our continuous development environment, will take your career to the next level. We reward your impact, and support your wellbeing, through a competitive compensation package, inclusive benefits and flexibility programs that will help you thrive in work and life. Learn more about our Application Process and Total Rewards Package at: https://jobs-ca.pwc.com/ca/en/life-at-pwc

The most connected firm through activity based working

PwC Canada is committed to cultivating an inclusive, hybrid work environment - one that is collaborative, supportive and productive. We work in-person and virtually, as is best suited for our clients, teams and people. We want you to be intentional with your work, how you do it and where it’s done. PwC offices are hubs of connectivity and learning. We strongly encourage our people to prioritise in-person work, whether it’s in the office or at a client site. This means we expect you to be in-person (either with clients or in the office) at least half of your time. We know that hybrid work is all about balance, and capturing the benefits of in-person work is essential to your growth at the firm. Exact expectations for your team can be discussed with your interviewer.

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required:Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Optional Skills

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Not Specified

Available for Work Visa Sponsorship?

No

Government Clearance Required?

No

Job Posting End Date

At PwC Canada, our most valuable asset is our people and we grow stronger as we learn from one another. We’re committed to creating an equitable and inclusive community of solvers where everyone feels that they truly belong. We understand that experience comes in many forms and building trust in society and solving important problems is only possible if we reflect the mosaic of the society we live in.We’re committed to providing accommodations throughout the application, interview, and employment process. If you require an accommodation to be at your best, please let us know during the application process.To learn more about inclusion and diversity at PwC Canada: https://www.pwc.com/ca/en/about-us/diversity-inclusion.html. Be a part of The New Equation.Chez PwC Canada, notre atout le plus précieux, c’est notre personnel. Et c’est en apprenant les uns des autres que nous devenons plus forts. Nous avons à cœur de créer une communauté équitable et inclusive de professionnels de la résolution de problèmes, dans laquelle chacun se sent vraiment à sa place. Nous savons que l’expérience peut prendre diverses formes et, pour nous, donner confiance au public et résoudre des problèmes importants n’est possible que si notre milieu de travail reflète la diversité de la société dans laquelle nous vivons.Nous tenons à répondre à vos besoins tout au long du processus de demande d’emploi, d’entrevue et d’embauche. Si vous avez besoin de mesures d’adaptation pour être parfaitement à l’aise, faites-le-nous savoir à l’étape de la demande d’emploi.Pour en savoir plus sur l’inclusion et la diversité chez PwC Canada: https://www.pwc.com/ca/fr/about-us/diversity-inclusion.html. Faites partie de La Nouvelle équation.