Sales Support Specialist

Hybrid
Mid-level
🇲🇽 Mexico
Customer Support Specialist
Sales

  • Support LatAm Regional Sales Operations in related activities:
  • Prepare reports and dashboards with sales data to support Sales Operations Manager and Sales VP in Commercial Planning.
  • Be responsible for the Sales KPIs in LatAm and provide powerful insights to drive business strategy.
  • Updating and sharing documents related to Global, Regional and Local account managers allocation.
  • Liaising with global Salesforce team for any required central adjustment
  • Be Salesforce champion and support LatAm Sales team to navigate as better as possible in the tool.
  • Guide a support LatAm Sales team in the main Sales Process being able to find solutions to make sales happen under the Global Policy.
  • Support LatAm Strategic Account Managers with Sales Administrative tasks and process ensuring that global policies and business rules are being followed:
  • Salesforce related tasks (opening proposals, progressing in sales funnel and forecast status, adjusting scope and value)
  • Booking and preparation for invoicing in financial systems (Salesforce, SAP, internal systems)
  • Accelerating Contracts’ approval, in close relationship with Legal and Finance, both internally and from Clients’ couterparts (when appropriate)
  • Work closely with Finance, Marketing, Solutions and Sales Leadership in Latin America region.

Requirements

  • Strong Excel, Power BI, Salesforce (or other well developed CRM tool), and PowerPoint skills.
  • A good command of English and Spanish, once will have direct contact with Clients’ organization across LatAm and with global GfK teams.
  • Highly proactive and results-oriented, with a greater passion for details.
  • Be an amazing team player once will deal with several areas within GfK.
  • A “servicing” attitude, acting as an enabler in making Sales people more effective.

Education:

  • This is not our major criteria for decision. You may come from business-related disciplines or even accounting and law schools, as long as you love this job

 

NielsenIQ

NielsenIQ

Nielsen Brandbank team is one of the world's most trusted providers of digital product content, delivering an end to end solution for brands, retailers and wholesalers across the globe.

Consulting
Data Analytics
Consumer Goods

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