Director - Digital

REQUIREMENTS:

• Experience: 16+yrs
• Senior leader in Digital Experience to grow and manage platforms like Adobe Experience, Sitecore, and Acquia and involves establishing new alliances with SAAS/PAAS companies, crafting GTM strategies, and driving innovation across industries such as Retail, CPG, and Fashion.
• Extensive experience in digital business transformation, client workshops, design thinking, pre-sales, and complex engineering solutions and strong expertise in customer personalization, engagement, loyalty, and digital marketing is essential.
• Knowledge of e-commerce, data, AI, and Web3 is a plus.
• Strong understanding of technology and the ability to deep dive into a technology problem
• The ability to multitask and manage multiple projects or accounts simultaneously in a globally distributed delivery setup.
• Strong understanding of agile metrics and processes
• BE / BTECH / ME / MTECH / MCA / MBA – Preferably from a top university.
• Experience in managing complex and highly technical development projects.
• Experience with technical leadership and end to end development
• Strong background in project management, consulting and cross-group collaboration skills.
• Ability to think innovatively; adapt and drive new best practices.
• Balanced approach that aligns business goals with customer and people satisfaction
• Ability to convey a message in a simple and structured manner, customized to the audience and to the mode of communication
• Fluent verbal and written language skills

RESPONSIBILITIES :

• Ensuring short term and long-term success of the account
• Overseeing the delivery of large, complex programs within the organization
• Identifying opportunities in the current engagement to cross sell or up sell Nagarro’s offerings
• Defining the project scope, and planning through delivery of assigned product and related product releases
• Ensuring all projects in the account meet defined guidelines of governance, standards and best practices
• Suggesting and owning delivery methodology, resourcing requirements, governance mechanism and proposed solution in accordance to the high-level requirements
• Conceptualizing and executing workshops internally and with customers on technology and business topics to identify new solution areas and use cases
• Effectively managing program(s) through development of robust schedules, change control, and risk mitigation
• Owning the health of the account on all key metrics (risk, scope, schedule, quality, resources, finance, and customer satisfaction)
• Showcasing a consulting mindset by acting as a solution provider rather than an order taker
• Identifying project/service stakeholders at an early stage and working with them to ensure that the deliverables are in sync with the benefits defined in the business case
• Mentoring and managing team members, by giving constant on the job feedback, and by providing guidance

Requirements

Bachelor's or Master's degree in computer science, Information Technology, or a related field.