Senior Platforms Engineer

At Albatros, internal workflows and customer experience are at the forefront of everything we do. To help us build functional systems that improve the customer experience, we’re looking for a Senior DevOps Engineer who can be responsible for deploying product updates, identifying production issues, and implementing integrations that meet our customers’ needs.

The ideal candidate will have a background in software engineering/development or system administration and will work with developers and engineers to ensure that software development follows established processes and works as intended. The DevOps Engineer will also help plan projects and be involved in project management decisions.

Albatros has various systems that need to be maintained and updated, thus requiring a system administrator function. This will form a small part of the job.

Objectives:

• Building and implementing new development tools and infrastructure.
• Understanding the needs of stakeholders and conveying them to developers.
• Working on ways to automate and improve development and release processes.
• Testing and examining code written by others and analyzing results.
• Identifying technical problems and developing software updates and fixes.
• Working with software developers and software engineers to ensure that development follows established processes and works as intended.
• Planning projects and being involved in project management decisions.
• Ensuring that systems are safe and secure, being the go to person between cyber security and compliance for the business.

Responsibilities:

• Deploy updates and fixes, and provide Level 2 technical support.
• Build tools to reduce occurrence of errors and improve customer experience.
• Develop software to integrate with internal back-end systems.
• Perform root cause analysis of production errors and resolve technical issues.
• Develop scripts to automate visualization.
• Design procedures for system troubleshooting and maintenance.

Requirements

Skills & Experience:

• 5+ years of experience in the field of Software Engineering operating web applications in a Site Reliability Engineering, Platform Engineering, Web Operations, or Cloud Engineering capacity.
• Production experience with AWS services including EC2, ECS, EKS, RDS, IAM, VPC etc.
• A strong foundation in modern infrastructure practices and the ability to deploy and operate maintainable, scalable and secure infrastructure.
• Ability to develop quality, documented, modular, maintainable, secure, and testable infrastructure automation.
• A team-oriented attitude and seemingly endless intellectual curiosity.
• Excellent verbal and written communication skills.

AWS Experience

• Experience in the following areas of AWS:
  • EC2/ECS/EKS.
  • VPC – Subnets, Security Groups, NAT Gateways, Transit Gateways, ELB/ALB/NLB etc.
  • IAM, S3, Managed data tiers - RDS/Elasticache etc.
• Nice to have:
  • Experience in production with AWS Serverless technologies such as Lambda/SQS/SNS/DynamoDB etc.

Kubernetes

• Production experience of running services in Kubernetes.
• Ability to take a VM based application and migrate to Kubernetes.

CI/CD

• Experience with CI/CD pipelines, assisting developers in delivering changes on a daily cadence.
• Experience with TravisCI, Jenkins, Gitlab CI, GitHub Actions or similar technologies.

Automation

• Ability to script automation in one of either Bash, Ruby, Python, Go etc.

Infrastructure as Code

• Terraform
  • Ability to author Terraform at a proficient level.
  • Ability to break out reusable, opinionated and standardized actions into Terraform modules.

Web Services / Runtimes

• Production experience managing high transacting web properties.
• Configuring web servers such as Apache/Nginx etc.
• Experience securing services exposed to the public internet.
• Experience managing/building/deploying Java and PHP based applications is beneficial to this role.