Verification and Field Application Engineer

This role is with Ciena. Ciena uses RippleMatch to find top talent.

Hybrid, 3 days a week on site in Alpharetta

The Verification and Field Application Engineer will be responsible for driving test strategies, test plans, and test execution for Ciena’s WaveLogic Optical Modem. Additionally, the candidate will support field activities and frequently interact with customers, PLM, and R&D.

Candidate must be eligible for a US Security Clearance, [https://www.state.gov/security-clearance-faqs/#subjectbackgroundprofile>

Essential Duties and Responsibilities:

• Develop comprehensive test plans to validate customer use-cases and product capabilities
• Build test environment for test execution while considering potential and likely interactions across different features of the product
• Perform validation testing activities,
• Report defects and follow up on their closure with design team
• Summarize and report on test metrics, communicate test results to stakeholders in a clear and concise manner
• Work and interact closely with subject matter experts to ensure testing of customer focused solutions, compliancy to specifications, and resolution of issues found during test phase
• Develop Python automation test cases for execution efficiency and augment existing automated test cases
• Support customer lab and field activities, and track issues to successful resolution
• Review customer-reported issues and feedback with appropriate subject matter experts from other groups to determine design improvements that can be made

Experience & Skills

• Knowledge with Coherent optical modem concepts
• Knowledge of optical technology and photonics
• Experience in a lab environment and with lab test equipment
• Knowledge of automation languages such as Python and should be able to write, execute and fix automation scripts
• Strong analytical and problem-solving skills with proficiency in troubleshooting
• Leadership capabilities and an aptitude for team-oriented development activities
• Strong commitment to product excellence and quality, with ability to understand customers’ perspective
• Communication skills, presentation, and public speaking
• Strong verbal and written communications skills, to effectively communicate/collaborate in multi-site environment.
• Knowledge of software testing methodologies and best practices
• Understanding of IP and Ethernet networking concepts, including TCP/IP, routing, switching, and VLANs
• Understanding of CLI, JSON, and SDKs and how to use them to effectively communicate with and configure devices
• Knowledge of Jenkins CI/CD or other CI/CD platforms is a plus

Qualifications

• Bachelors or Masters in Electrical Engineering, Computer Engineering, or Optical Communications
• Ability to travel domestically or internationally as required
• Must be eligible to obtain a US security clearance.