- Learn all the necessary information given for work;
- Help customers through live support (chats, instant messengers and emails, possible hotline);
- Handle customer inquiries appropriately and provide a high level of service;
- Be ready to work at night;
- Interact with other departments to resolve issues;
Requirements
- Knowledge of Ukrainian (fluent spoken and written), and German (B1/B2) languages;
- Good written communication skills in one of these language combinations;
- Empathy, stress tolerance, responsibility, and focus on development and results;
- Excellent basic computer skills;
- Ability to work from personal laptop for the first 2 weeks of work during training.
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RISK
RISK is a trailblazing company in the gaming and wagering industry, challenging the status quo and pioneering solutions in the digital entertainment and betting arena
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