Remote Customer Support Specialist

- Learn all the necessary information given for work;
- Help customers through live support (chats, instant messengers and emails, possible hotline);
- Handle customer inquiries appropriately and provide a high level of service;
- Be ready to work at night;
- Interact with other departments to resolve issues;

Requirements

• Knowledge of Ukrainian (fluent spoken and written), and German (B1/B2) languages;
• Good written communication skills in one of these language combinations;
• Empathy, stress tolerance, responsibility, and focus on development and results;
• Excellent basic computer skills;
• Ability to work from personal laptop for the first 2 weeks of work during training.