Senior Staff Technical Program Manager

Team & Role:

The Quality Engineering Program Management team, which is part of ServiceNow’s Release Management team, takes large, company-wide, highly visible programs from vision to release. We facilitate ServiceNow’s overall release process through key partnerships with technology and business stakeholders. We work hard to ensure high quality on-time releases that delight our customers.

As a Senior Staff Technical Program Manager, you will be responsible for managing large, complex Quality and Release programs from start to finish. You will be responsible for providing a proactive, strategic perspective on process improvements, as well as a tactical view into daily progress and issues. Your primary focus will be quality engineering, but your responsibilities will include cross-functional coordination. Each day you will exercise key skills such as conflict resolution, cross-team collaboration, as well as asking and answering questions with precision. This position may require approximately 25% travel.

What you get to do in this role:

• Drive large scale, high visibility quality engineering and software development programs.
• Develop the overall prioritization, projec...