Payroll Country Owner

Your candidacy is currently being considered for a requisition for an Alight Inc group company. As you may be aware, Alight has announced intent to divest its Payroll & Professional Services business to HIG Capital. After the transaction closes, this position will be aligned to the new Payroll & Professional Services owned by HIG Capital (‘Divested Group’). By applying for this position which will be with the Divested Group company, you understand and agree to the information you submitted for your application with Alight being shared with the Divested Group company. In addition, if you are made an offer of employment, it will be contingent on your undergoing and successfully completing a background check consistent with the Divested Group company employment policies.

Payroll Country Owner - Malaysia

The Payroll Country owner (PCO) would be a Functional Consultant and is responsible to define the local payroll country set up of Alight Pay and the ongoing maintenance and health of the country solution. They provide payroll expertise and outputs to deliver compliant country payroll calculations, legal compliance into the core pay engine and maintain the country standard ongoing. They also lead client country activation and act as the payroll manager supporting the client and internal teams on the account once live.

The core summary of the PCO role is;

• Country Standards – identify best payroll practices in country, define and maintain the country standards, and support the teams to uphold the standards.
• Maintenance and Compliance – continual review and update of country standard solution to identify and adapt to legal changes and incorporate into all design documents, workbooks, and other material to maintain country compliance.
• Country Testing – validating all created standards and rules through testing of created country solution within Alight Pay.
• Project Management – is accountable for the Alight Pay country payroll activation for customers. Works as part of a wider project team during activation and implementations.
• Payroll Management – assist client and internal teams on country payroll and coordinate payroll activities.
• Ongoing Payroll activity – once a client is live ensure that the payroll is run to the correct standard, SLA’s are met and work with the Delivery Expert on any issues, escalations or client CRs.

Payroll Country Owner Key Responsibilities

• Owns the payroll solution for the country (Malaysia)
• Key point of contact for sales on the specifics of the country solution
• Monitor regulatory environment and ensure changes are understood, planned and incorporated into the country payroll standards and workbooks. Workbooks are owned by the PCO so the role requires a good understanding of how to build calculations and reports.
• Maintain documentation for country standard payroll processing
• Maintain all the country standard workbooks and documentation that state what is included in the standard deployment for the country in line with country legislative changes
• Work with the project management team in activation of new customers to the tool. Accountable for the Alight Payroll client activation for their country.
• Review account status and participate in service review meetings with the client.
• Support country payroll teams in running payroll and providing tier 1 support and triage for all technical questions and problems
• Manage and maintain clear and informative communications to internal teams and the client to support the efficient processing of payrolls and systems.
• Work with relevant teams across Alight to ensure changes to the technical environment is understood, tested and that all documentation is updated to reflect those changes
• Upskill and develop team members through training delivery and coaching to enable them to fulfill their role

Knowledge, Skills, Abilities, and Experience

Knowledge, Education, Certification, Skills & Technical Proficiencies

• Bachelor's Degree or education related to the field
• Fluent in English (written, oral)
• Advanced level of Excel
• Country payroll and legislation expertise (Malaysia)
• HR Consulting, payroll and outsourcing industry experience
• Have experience in implementations and leading the payroll functional part of a project
• A solutions-based thinker with a natural inquisitive mind
• Great customer facing skills and problem solving
• Ability to gather and document client requirements, as well as analysis, design through to delivery of these
• Attention to detail

Work Experience

• At least 4 to 7 years’ experience in end-to-end Malaysia Payroll process, with expert understanding of country payroll and compliance as well as how it works during delivery
• Business analysis experience
• Project management experience
• Experience working for a global organization with a multi-cultural environment

We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.

Pay Transparency Statement: Alight considers a variety of factors in determining whether to extend an offer of employment and in setting the appropriate compensation level, including, but not limited to, a candidate’s experience, education, certification/credentials, market data, internal equity, and geography. Alight makes these decisions on an individualized, non-discriminatory basis. Bonus and/or incentive eligibility are determined by role and level. Alight also offers a comprehensive benefits package; for specific details on our benefits package, please visit: [https://bit.ly/Alight%5FBenefits>

DISCLAIMER:

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.

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