Customer Service Representative

Bilingual Customer Service Representative

Pay from $23 to $27 per hour

Plus $2 or $4 Shift Differential based on shift

California Branch

4810 South Hellman Avenue, Ontario, CA 91762

Customer Service is the heartbeat of Uline! As a Bilingual Customer Service Representative, you’ll dig into order details to deliver an exceptional experience our customers love. Our company continues to grow, creating new career opportunities and job stability you can count on.

Better together! This position is on-site, and we are looking for people who share our passion.

Available Shifts:

• 12:30 PM to 9 PM, 4 weekdays and 1 weekend day.
• 9 PM to 5:30 AM, Friday through Tuesday.

Position Responsibilities

• Process customer orders and inquiries in a collaborative call center using world-class technology.
• Communicate with customers over phone, email and chat.
• Help customers navigate Uline's website and online ordering.
• Become a product and solutions expert! We’ll equip you to answer product, pricing and shipping questions quickly and confidently.

Minimum Requirements

• High school diploma or equivalent. Bachelor's degree preferred.
• Prior custo...