Distribution Management and Sales Support Executive

About Us

CapitaLand Group (CapitaLand) is one of Asia’s largest diversified real estate groups. Headquartered in Singapore, CapitaLand’s portfolio focuses on real estate investment management and real estate development, and spans across more than 260 cities in over 40 countries.

Job Description

The Opportunity

Distribution management involves overseeing the channels through which hotel rooms and other services are sold and distributed. This includes managing both online and offline distribution channels to maximize revenue and occupancy rates. The role requires collaboration with multiple stakeholders across different functions and executing a combination of managing of key systems and providing the necessary support to stakeholders.

Responsibilities:

• Ensure the accuracy of global database; manage data activity and integrity, administering user access and providing user support for one or more systems listed below:
  • Global Distribution System (GDS)
  • Central Reservations System (CRS)
  • Customer Relationship Management System (CRM)
  • Property Management System (PMS)
  • Cvent Transient (Lanyon) Request for Proposal System (RFP)
• Ensure the accuracy of global database; manage data activity and integrity and provide user support to systems listed above.
• Coordinate initiatives/ campaigns setup/ support for online travel agents (OTAs)
• Conduct system related training to users when required.
• Project management on systems enhancements and/ or new implementations/ initiatives
• Monitor rate discipline globally and report discrepancies.
• Process proposals and contracts accurately and in a timely manner.
• Generate regular or ad-hoc reports for billings and management review.

Requirements:

• Experience with Hospitality Systems: Hands-on experience with Central Reservations Systems (CRS), Property Management Systems (PMS), or Global Distribution Systems (GDS) within the hospitality industry is highly desirable.
• Technical Proficiency: Proficient in using Microsoft Excel and PowerPoint for data analysis and presentation purposes.
• Communication Skills: Strong command of written English, with the ability to convey information clearly and professionally.

Benefits

• Flexible benefits with comprehensive medical coverage for self and family
• Training and development opportunities
• Subsidised rates at Ascott serviced residences-
• Strong advocate of staff volunteerism
• Wellness programmes

Closing Statement:

At CapitaLand, we advocate fair employment practices, and recruit talents based on merit and fit with our Corporate values. We provide equal opportunity for all qualified persons and build an inclusive workplace regardless of race, gender, age, religious belief or nationality.

Only shortlisted candidates will be notified.