- Manage RMA flow and hands on the device to identify the root cause
- Coordinate with vendor to deliver accurate and prompt response
- Collaborate with internal team to assure and improve product quality
- Conduct mechanical related failure analysis, such as bench level verification and soldering rework
Requirements
- BS or MS degree in Material Engineering or Electrical Engineering, 4 years work experience as a minimum
- Experience in back-end process of NAND memory products
- Familiar with electrical and physical analysis flow, e.g., emission detection
- Capable to work independently and work with team to share the progress
- Good interpersonal & communication skills
- Fluent in both spoken and written English and Chinese
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