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Broker Service Expert

RemoteMid-levelExpert
πŸ’°β‚±33–38K
Cebu City, πŸ‡΅πŸ‡­ Philippines
πŸ‡΅πŸ‡­ Philippines
Customer Support Specialist
Customer success & support

Salary: P33,000 to P38,000 (Monthly Package)

Schedule: Monday – Friday (9:00 AM - 6:00 PM AEST)

What are we looking for?

Skills Required:

  • Bachelor's Degree
  • 2+ years of experience in the mortgage industry specializing in AU loan processing.
  • Experience in using MyCRM, Infynity, Mercury Nexus, Flex, Salestrekker or other CRM Software in the mortgage broking industry.
  • Has a good understanding of IT concepts and technologies.
  • Exceptional customer service skills and a friendly, professional demeanor.
  • Experience in Project Management Tools (Monday.com, Trello, Asana, Clickup, Notion etc)
  • Must be well-organized and capable of managing and resolving conflicting priorities and schedules.
  • Responsible and willing to take necessary actions and decisions to meet objectives.
  • Has the capability to address a problem using a logical, systematic and sequential method.

Nice to Have:

  • Experience in HubSpot
  • Certificate IV Financing & Mortgage Brokering

What will you do?

  • Data entry to MyCRM and Apply Online (AOL)
  • Generation of application paperwork, including those for the First Home Buyer scheme, grant applications, and discharge forms.
  • Document Compliance checks (ensuring NCCP requirements are met)
  • Valuation, pricing request, credit checks
  • Living Expenses analysis

Join the awesome team and enjoy these benefits & perks:

  • Home-based
  • Medical, Dental Coverage and Life insurance from day 1 of employment
  • Paid Vacation and Sick Leave (with Quarterly Sick Leave Conversion)
  • Competitive salary package and annual appraisal
  • Financial Assistance Program
  • Mandatory Government Benefits and 13th Month Pay
  • Complimentary Sleeping Quarters, Coffee at no cost
  • Complimentary Office Fitness and Wellness Facilities at no cost
  • Regular Company Events, Work Life Balance, and Career growth opportunities
  • Accessible location at the heart of Metro Manila --- the Mega Tower, EDSA

JOIN CONNECTOS NOW!

ConnectOS is certified as a Great Place to Work and is a top-rated Philippines employer of choice.

Our client is the largest and most progressive aggregator group across Australia and New Zealand supporting a community of over 6,000 brokers and advisers. Helping over 300,000 customers settle over $130 billion worth of loans in 2022 and reaching a collective loan book of $350 billion.

#ConnectOS #ConnectOSCareers #TeamConnectOS

Equal Employment Statement

Employment decisions at ConnectOS will be conducted without consideration of factors such as age’, race, color, religion, gender, disability status, sexual orientation, gender identity or expression, genetic information, and marital status. ConnectOS ensures the full confidentiality of the data it processes

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ConnectOS

ConnectOS

ConnectOS is a leading provider of offshore talent for organisations in Australia, New Zealand, the US, Canada, and the UK

Recruitment
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