Multimedia Specialist

Brandwatch, a Cision product, empowers over 5,000 of the world’s most admired companies to understand and engage with customers at the speed of social.

Combining pioneering, AI-enriched digital consumer intelligence with industry-leading social media management tools, Brandwatch offers a complementary suite of specialized, best-in-class products and services that support intelligently connected workflows. With Brandwatch, brands and agencies can adapt and thrive in today’s fast moving digital world by making smarter decisions and executing data-driven social strategies at every customer touchpoint.

Operating and serving clients the world over, Brandwatch has 17 offices across the globe and more than 1,000 employees worldwide.

The role:

This role is focused on completion of multimedia requests and contributions to other Academy projects, such as developing Product Marketing assets.

Collaborates with stakeholders on Academy, Product Marketing, and Brand projects to bring the project to completion, in addition to internal users who have submitted asset requests or asked general questions about assets outside the scope of a request.

What are we looking for?

We are looking for a Multimedia Specialist to join our Brandwatch Academy team to engage and educate our customer base by developing multimedia content, including video, audio, graphics, animation, and interactive media. The successful candidate will be required to use various multimedia tools and techniques, and should have a background in graphic design. Experience in the Customer Education field is not required but extremely desirable.

Duties and responsibilities:

The role is defined, but not limited to, the following:

· Outlining lesson breakdowns for on-demand courses

· Gathering feedback from various stakeholders on course approach

· Reviewing and editing video scripts for conciseness and to identify missing features

· Working with Brand to request and edit thumbnail, banner, and certificate assets

· Creating storyboards for animated videos

· Generating screen recordings for platform demos

· Producing and editing captions for videos

· Creating videos from storyboards with images, icons, and text, ensuring graphics match background music and voiceovers, as well as the theme/styling of the message

· Developing and adding assets to our LMS, such as images, GIFs, one-pagers etc.

· Reviewing course curriculum pre-publishing for customer use

Essential Skills and Experience:

· 2+ years of experience working in multimedia design and production

· Excellent problem-solving, communication, and organizational skills

· Able to work on multiple projects simultaneously and meet tight deadlines

· Strong eye for detail and commitment to producing high-quality work

Proficiency using the following software:

· Quicktime

· Microsoft 365

· Adobe Creative Suite - After Effects, Premiere, Media Encoder, Illustrator, and Audition

· Mister Horse Animation Composer

If this sounds like you and you feel you have what it takes to succeed in this role, we want to hear from you!

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If you’ve found our job opportunity interesting but you don’t meet all of the requirements, it’s still worth applying. We’d love to hear from you!

At Cision, we're revolutionizing the way brands connect with their audiences. We provide PR, marketing, and social media professionals with the tools they need to excel in today's data-driven world, enabling them to see and be seen, understand and be understood by the audiences that matter most. Our deep expertise, exclusive data partnerships, and award-winning products, including CisionOne, Brandwatch, and PR Newswire, empower over 75,000 companies and organizations, including 84% of the Fortune 500, to achieve their goals.

Cision is committed to fostering an inclusive environment where all employees can be their authentic selves and perform at their best. We believe diversity, equity, and inclusion is vital to driving our culture, sparking innovation and achieving long-term success. Cision is proud to have joined more than 600 companies in signing the CEO Action for Diversity & Inclusion™ pledge and named a “Top Diversity Employer” for 2021 by DiversityJobs.com.

Cision is proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or other protected statuses.

Cision is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Cision will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact hr.support@cision.com

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