Sr. Project Manager

Hybrid
SeniorManager
🇨🇷 Costa Rica
Project Manager

The Sr. Project Manager will manage and lead projects through all phases of our SDLC. This role will drive project execution, lead operational technical teams, develop project plans, lead standups and manage work across multiple teams internal and external.

The ideal candidate must have proven experience leading and driving medium to large enterprise-level technical projects or programs using different project methodologies (agile and waterfall). You thrive in a fast-paced, high-energy environment and able to change hats as needed to suit the situation of the moment. You remain calm under pressure and inspire and motivate your team to do the same. You’re a natural problem solver – you gather the facts before making an informed decision, but you’re able to solution quickly if the circumstance requires. You conduct yourself confidently and respectfully with colleagues at all levels, and you value building strong relationships across the organization.

About us, but we’ll be brief

Experian is the world’s leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses and society. We are thrilled to share that FORTUNE has named Experian one of the 100 Best Companies to work for. In addition, for the last five years we’ve been named in the 100 “World’s Most Innovative Companies” by Forbes Magazine.

Experian Consumer Services provides credit education and identity protection solutions to consumers and helps businesses manage the impact of a data breach. This group is divided into two divisions; the Direct-to-Consumer team provides these solutions directly to consumers while the Partner Solutions team empowers companies to provide these solutions to their consumers.

Whether it is directly through our websites or via one of our partners, over consumers now have access to valuable credit education and identity protection solutions that help them protect their personal information. We are also the leader in Global Data Breach services, helping businesses for over 15 years.

What you’ll be doing:

· Actively create and manage project plans and drive project execution across multiple teams internal and external to completion

· Create ongoing metrics to ensure projects are on track

· Document, coordinate and manage cross-team dependencies and risks to keep projects on track

· Actively maintain and manage programs for a subset of the portfolio

· Create and communicate regular project or program status reporting to all levels of the organization

· Create executive-level presentations and conduct executive review meetings

· Collaborate with Technical Product Owners and Business Lead(s) to drive and deliver on their technology roadmaps, document scope, requirements and manage cross-team dependencies

· Facilitate agile ceremonies, resolve roadblocks and ensure the Definition of Done is being followed across multiple internal and external

· Coach and lead teams toward stable velocity

· Develop people metrics to determine opportunities and drive action

· Build strong relationships with stakeholders, Technical Product Owners and other members outside the teams or in other business units

· Create, manage and maintain ongoing SDLC documentation adhering to PM standards

· Coordinate, manage and facilitate demos and production release(s) across multiple teams

· Build and execute operational readiness plans to ensure seamless transition to operational staff

Requirements

What your background looks like:

· Bachelor’s degree or equivalent experience and 5+ years in a project management role leading complex, technical projects is required

· 5+ years of experience using the Atlassian application suite (Confluence and JIRA)

· 5+ years of agile development experience and a strong knowledge around agile processes and tools

· Proven experience leading large scale technology projects and programs

· Enterprise level experience

· Experience presenting to executive level leadership

· Demonstrates ability to recognize when Change Management will be required and implement appropriate strategy

· Demonstrates advanced knowledge in IT software development (SDLC) methodologies and processes and advanced knowledge in project management tools (e.g. Jira, Jira plug-ins (like Big Picture, Advanced Roadmaps, eazyBI), Microsoft Project, Excel, RACI matrix, RAID log, etc.) preferred

· Experience with Amazon Web Services and cloud implementation desired, not required

· Project Management Professional (PMP), Certified Scrum Master (CSM), SAFe Program Consultant (SPC) or other Project Management/Agile certification preferred

 

Experian

Experian

Experian is the world’s leading global information services company.

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