Supplier Quality Engineer

Cricut is seeking an experienced and versatile Supplier Quality Engineer to join our Global Quality Engineering team in Johor Bahru, Malaysia. As a Supplier Quality Engineer, you will use your experience, expertise, and resourcefulness to identify, analyze and solve problems, develop goals and objectives to meet short-term and some long-term quality goals. The SQE will also focus on supplier quality management in a contract manufacturing setup, ensure supplier performance are well within company requirement, drive improvements to reduce the number of defects and Cost of Quality and ensure a world class customer experience. You should be able to drive the projects independently, represent QA concerns in meetings with cross-functional, project team and with contract manufacturing / supplier.

Responsibilities

• Ownership of supplier quality control & management process at supplier facilities with a strong focus on continuous improvement.
• Develop and maintain a robust supplier quality system including incoming/in-process/outgoing inspection (IQC, IPQC, FAI, OQC) requirements, yield tracking/improvement, CAPA systems and supplier audit schedules.
• Perform periodic process audits and parts or finish products audits at Contract Manufacturing or Supplier site.
• Work closely with internal quality and sourcing resources to manage supplier audits, and maintain supplier score cards to drive improvements for quality, cost, service, and delivery
• Maintain appropriate quality database and report supplier performance monthly.
• Work with suppliers to assure “zero defect” performance through root cause evaluation and driving corrective actions using Quality tools such as 8D, FMEA, poke yoke and control plans.
• Responsible for SCAR from initiation to closure
• Drive supplier selection through robust qualification processes and assist in qualification of parts, production line, fixtures/gages and measurement system at CM and supplier locations.
• Work effectively with product management, engineering, and sourcing teams to eliminate any barriers that may affect the quality and delivery of sourced components/products.

Requirements

*ONLY APPLICABLE TO MALAYSIAN*

QUALIFICATION AND EXPERIENCE

• Bachelor’s degree in engineering or related technical field
• Minimum 8 years’ hands-on experience in Supplier Quality Management in high volume set up.
• Experience in ISO 9001 and supplier system / process audit is a MUST.
• Hands on Experience in managing suppliers during Part Development and Mass Production Phase is a MUST
• Working knowledge of Statistical Process Control (SPC) / Production Part Approval Process (PPAP) elements / Basic Geometric dimensioning and tolerancing (GD&T) is a MUST
• Experience & Understanding in Part Measurement Method using various metrology equipment such as CMM, Calipers, Scope Gages etc is MUST
• Experience and understanding plastic & metal manufacturing process is a MUST
• Strong problem solving and facilitation skills, experience is using various Quality tools for problem solving/improvement.
• Exceptional written and oral communications in English
• Strong attention to details and ability to work independently as individual contributor
• Willing to be hands on and be subject matter expert to drive Supplier & Contract Manufacturer quality
• Experience in communicating with cross functional team members and suppliers
• Must be able to travel with 50% time on site.