IT Support Specialist

The IT Support role involves troubleshooting and resolving technical issues, maintaining and upgrading hardware and software, and ensuring the smooth operation of IT systems.

Job Purpose

The purpose of this role is to provide technical support and assistance to users, ensuring that IT systems are running efficiently and effectively.

Job Duties and Responsibilities

• Troubleshoot and resolve technical issues
• Maintain and upgrade hardware and software
• Ensure the smooth operation of IT systems

Requirements

Required Qualifications

• Strong problem-solving abilities
• Proficiency in various operating systems and software applications
• Excellent communication skills for assisting non-technical users
• Ability to manage multiple tasks efficiently