Systems Administrator

JOB DESCRIPTION:

Engineer – Product Technology

The Engineer works without appreciable supervision as a part of the Product Technology team (Global IT). Oversees, operates and coordinates large multi-tier systems, typically operational 24x7 basis with global users, and typically comprised of multiple technologies. Executes activities relating to the operation and maintenance of computer systems including monitoring, backups, installation, configuration and operation of new and existing IT equipment. Work requires the application of technical as well as business principles and creative/analytical techniques typically acquired in a recognized four-year or more academic course of study. Implements Abbott IT specific policies, standards and procedures to accomplish assignments and resolves a broad range of issues and problems. Performs special assignments and projects as directed. Identifies and routinely uses the most effective, cost efficient and best business practices to execute processes; continually evaluates their effectiveness and appropriateness. Exercises independent judgment in planning, organizing and performing work; monitors performance and reports status to manager. Assures that quality of services meets requirements. Remains current on developments in field(s) of expertise.

Responsibilities:

• Installs, configures, and maintains Linux based operating systems in a world-wide enterprise environment consisting of Red Hat Linux.
• Demonstrated ability to handle technical challenges. Troubleshoot and solve problems with existing Linux-based systems quickly and completely
• Utilizes monitoring systems to monitor complex heterogeneous IT assets including servers, operating systems and software to detect abnormalities in the system quickly. Works closely with monitoring team to create dashboards and necessary reports as required
• Generates and interprets historical monitoring reports, including alert, outage, bandwidth, and performance reports.
• Provides 24x7 On-call support as part of rotating team coverage after training completes.
• Adheres to established checklists, Departmental Work Instructions (DWI's), Standard Operating Procedures (SOP's), and complies with other related policies and procedures
• Complies with U.S. FDA regulations, other regulatory requirements, Company policies, operating procedures, processes, and task assignments. Maintains positive and cooperative communications and collaboration with all levels of employees, customers, contractors, and vendors.

Qualifications:

• Bachelor’s Degree in Computer Science or MIS, or other field of Engineering, Business or area of functional responsibility preferred, or equivalent 2+ years of industry work experience. Ability to program in an administrative language (e.g., Perl, shell scripting).
• Learn operational procedures and must be ready to respond to Disaster Recovery situations for the supported applications.
• Must be able to manage an assignment from start to completion; must be adept at handling multiple assignments in a timely manner and meeting assigned deadlines. Able to leverage and/or engage others to accomplish projects.
• Ability to use discretion and handle sensitive/confidential information. Demonstrated ability to understand and comply with applicable regulations and Company operating procedures, processes, policies, and tasks.
• Ability to travel up to 10% including international travel.

The base pay for this position is

N/A

In specific locations, the pay range may vary from the range posted.

JOB FAMILY:

IT Services & Solutions Delivery

DIVISION:

BTS Business Technology Services

LOCATION:

Malaysia > Penang : Plot 102, Lebuhraya Kampong Jawa Bayan Lepas Industrial Zone 11900

ADDITIONAL LOCATIONS:

WORK SHIFT:

Standard

TRAVEL:

Yes, 5 % of the Time

MEDICAL SURVEILLANCE:

Not Applicable

SIGNIFICANT WORK ACTIVITIES:

Not Applicable