Cloud Infrastructure Engineer

Wherever you find ambitious companies investing in their people, you’ll find Learning Pool

Learning Pool creates learning experiences that deliver extraordinary employee performance outcomes for companies and their people. Global organizations choose Learning Pool for its comprehensive, data-driven digital learning solutions. Learning Pool’s passion for impact, innovation, and people is why they stay. As a leader in e-learning innovation, we empower over 1,200 organizations globally and millions of learners through our engaging courses, advanced platforms, insightful analytics, and tailored content solutions.

Our dedication to excellence is demonstrated by accolades such as Platinum Investors in People and triple Gold at the 2024 Learning Technologies Awards. We are also recognized as a Great Place to Work in the UK and North America 2024, and proudly hold B Corp certification, reflecting our commitment to social and environmental responsibility. Be it for onboarding, upskilling, compliance, or the whole business, Learning Pool develops an effective and agile workforce through learning. Wherever you find ambitious companies investing in their people, you’ll find Learning Pool.

So if you’ve got what we’re looking for and the desire to join a team that values creativity and empowerment, then get in touch.

About the Role

Join the forefront of innovation as a Cloud Engineer at Learning Pool, where you'll be a key player in implementing highly scalable, secure, and cutting-edge, cloud-based solutions. Our world-class online learning platforms are revolutionising the way people learn, and we need your expertise, creativity, and excellent communication skills to keep pushing the boundaries.

As part of an agile and dynamic team, you'll collaborate with product owners, developers, key stakeholders, and data engineers. Your creativity and technical prowess will drive the design, automation, and continuous improvement of our platforms, processes, and developer tooling.

With a diverse range of responsibilities, no two days will be the same. From scaling our SaaS applications to support millions of users to deploying Serverless infrastructure and developing self-service capabilities, you'll be at the heart of our technological evolution.

What you will be doing

Roles and responsibilities include:

• Innovate and Build: Design and maintain high-standard infrastructure using Infrastructure as Code (IaC). Embrace an evolving landscape through continuous technology research.

• Proactive Monitoring: Utilise Datadog, Newrelic, and CloudWatch to proactively manage infrastructure needs.

• Enhance and Deploy: Perform seamless upgrades and deployments to our SaaS products.

• Collaborate and Troubleshoot: Partner with support, development, CI, and QA teams to resolve infrastructure and application issues.

• Automate and Document: Prioritise automation, efficiency, and maintain thorough documentation.

• Containerisation: Leverage containerisation technologies like Kubernetes, Docker, ECS, and EKS to build and manage scalable, resilient, and efficient environments.

• Provide Operational Support: Participate in on-call rotations

What we are looking for

The successful candidate will demonstrate:

• Cloud Expertise: You will have proven experience applying AWS best practices (or transferable skills from other cloud platforms). AWS Certified Solutions Architect Associate certified OR willingness to achieve the certification during the probation period (training provided).

• Database Familiarity: You will understand metrics of relational and non-relational databases (MySQL, MongoDB). Optimise performance, manage access controls, and understand backup/recovery.

• Automation Focus: You will have strong scripting skills and experience with configuration management systems (e.g., Ansible).

• IaC Proficiency: You will have the ability to write and manage Infrastructure as Code (Terraform, CloudFormation).

• Security Savvy: You will have a solid grasp of security concepts, especially identity and access management.

• Communications: You will have excellent written and verbal communication for cross-team collaboration.

• Delivering with others: You will have the ability to build positive working relationships with diverse colleagues.

• Adaptability: You will have the ability to prioritise, juggle tasks, and remain responsive to business needs.

Although not essential, it would be advantageous to have experience working with the following:

• Serverless Technologies: Lambda, API Gateway, Amplify, AWS SAM
• Containerization: Kubernetes, Docker, ECS, EKS
• Agile Framework: Experience working within Agile methodologies

Working at Learning Pool

With over 450 people across seven offices globally, the Learning Pool team is filled with people who have a real passion for what they do and a fresh approach to partnering with customers.

Learning Pool is a proud winner of numerous industry awards for our work with clients from institutions including the Queen's Award for Enterprise (Innovation), Learning Technologies, e-Learning Industry, Stevie Customer Service, Brandon Hall,and the Institute of Customer Service. In addition, Learning Pool has been named as an industry "Strategic Leader" by the Fosway Group.

Closing date for receipt of applications is 19th July at 5pm UK time. If you have any queries about your application, please email jobs@learningpool.com