Strategic Partnership Manager

Who We Are

Ten Life Group is a global luxury concierge service, and our travel department is offering a unique opportunity to join a vibrant team. Our clients and colleagues are the cornerstones of what we do, and we serve High-Networth (HNW) and UHNW clients with their requests for leisure travel. At Ten our goal is simple, to become the most trusted service business in the world.

We deliver our service through a combination of Ten’s proprietary, unique technology-enabled platform and the expertise of our highly trained lifestyle managers. Ten is growing quickly and has ambitious plans to keep innovating, inspiring and continuing to improve the lives of millions of members. As a Certified B Corp, Ten Lifestyle Group joins a global community of businesses united by a shared goal of making a positive impact on society and the environment.
To find out more about Ten, please watch this short video This is what we do

Overview of the role

• To fully support travel proposition and take over responsibility for some of the travel products
• Negotiate new contracts and agreement driving travel and filling proposition gaps where needed
• Maintain and enhance existing travel agreements
• Drive travel commission revenues
• Hunt and create trends for travel – and attend travel fairs
• Ensure internal processes as well journeys of: travel partners, travel LMs and members
• Work with global teams in regards of projects, reporting & programs
• Maintain and enhance travel partnerships
• To lead newsletter and platform strategies
• Support arrange travel partner activities e.g. trainings, networking soirée, incentives and show cases

Requirements

SKILLS AND CORE COMPETENCIES

Required

• Experience in the Luxury Travel sector
• A passion for travel and lifestyle
• Experience in the travel strategic environment/industry
• Experience with Amadeus and other relevant travel tools – not a must, but an advantage for a better understanding
• Proven negotiations skills
• Prove understanding of the airline business and travel industry in general
• Full/partial responsibility of newsletters – from buy in, to brief internally, upload on platforms and information to partners and travel teams
• Full/partial responsibility of platforms – upload, clean up, display and lots more
• Firsthand contacts with a number of key hotels, airlines and ground handling suppliers across the region
• Full responsibility to maintain internal documentation and cascade info/updates wherever and whenever needed
• Arrange partners activities: networking soirées, trainings, show cases, raffles, incentives and fam trips

Benefits

Our people are at the heart of the business and we have a culture of recognition and reward - both through regular appraisals but also annual Extra Mile Awards where we celebrate those who have gone that extra mile in their role. We also encourage all our staff to incorporate their aspirations and interests into their career at Ten and we are there every step of the way in supporting development.

Rewards designed around you:

• A competitive salary depending on experience.
• Hybrid working. You can combine working from home and working from the office. If you don’t live near our office then we are open to fully remote working options too.
• Paid time away from work. Our employees enjoy a competitive paid time off package, including a paid day each year to volunteer time for a good cause that is important to them.
• Paid Sabbaticals. One (1) month paid Sabbatical after every 5 years of Service, without tapping into annual leave.
• Extra Rewards. Lucrative Ten Loyalty Rewards program which includes a bonus and gift to say thank you for being part of Ten.
• Remote Working Holidays - possibilities to Travel and Work anywhere in the world!
• Employee Discounts. Access to lots of great travel and entertainment discounts as our clients’ members would!
• Be part of our global, dynamic, and inclusive Team, with diversity at its core.
• Genuine career opportunities within a dynamic and international company.
• We also offer a company contribution towards medical aid, and transport home for those working a late shift (applies to those who don't have a car).
• Employee Health and Wellness (EHWP) services which are confidential and free for all employees to use.
• Safe & secure offices in the Foreshore with complimentary off-street parking for this in-office days

Commitment to Diversity

We encourage diverse philosophies, cultures, and experiences. We appreciate diversity and are dedicated to creating an inclusive work environment for our employees. This idea unites the teams at TEN. All aspects of our relationship, including the decision to hire, promote, discipline, or terminate, will be based on merit, competence, performance and business needs.

“Ten works with a small preferred supplier list of recruitment agencies only. Please note we are not accepting any further recruitment agencies at this time. Ten Group is not responsible for any fees related to unsolicited resumes.”