Analyst - Retail Market Services

Customized Energy Solutions (CES) is seeking an Analyst to join its Retail Market Services team, delivering strategic wholesale energy market services to retail energy market participants. The successful candidate will join an experienced and fast-paced team of energy professionals working to deliver best-in-class service to our clients at the epicenter of some of the industry’s most dynamic and challenging problems.

REPRESENTATIVE DUTIES

• Execute, maintain, iterate on dynamic models in support of the Retail Market Services team’s functional service offerings including Load Forecasting, Pricing, Settlement, Risk Management, and Financial Planning & Analysis.
• Collect, organize, and analyze large data sets from various sources.
• Maintain and develop metric reporting on delivery of services, performance thereof, and underlying drivers.
• Support internal process automation efforts across Retail Market Services functions through discovery, documentation, and representation of business requirements within the Software Development Lifecycle (SDLC).
• Support User Acceptance Testing within the SDLC.
• Collaborate cross-functionally and cross-organizationally to drive process efficiencies in dependent business service offerings and workflows (EDI, Billing, Client Management, Data Warehousing, etc.).
• Provide support and coordination across team functions to drive operational execution and delivery of ad hoc client consulting projects.
• Drive independent workstreams in the context of broader team goals to contribute to success of team-wide strategic initiatives.
• Develop, establish, and maintain strong client relationships.

Requirements

• Experience – 2+ years of experience and demonstrated success in a data analysis or equivalent (statistical, analytical, problem-solving) role. Energy industry experience preferred.
• Operations and Collaboration – Proven experience contributing to complex and diverse projects, independently, and in teams. Collaborating with cross-functional and cross-organizational teams.
• Education – Bachelor’s degree in STEM, business, finance, or economics preferred.
• Technical Proficiency – Fluency in relevant software tools and programming languages. Proficiency in Microsoft Excel is a must, including but not limited to familiarity with Excel analysis tools, advanced analysis/lookup functions, modeling, manipulation of large data sets, etc. Familiarity with SQL is preferred.
• Problem-Solving – Strong problem-solving skills, with the ability to approach challenges creatively, from a systems perspective, and develop innovative solutions.
• Communication Skills – Excellent oral and written communication skills for effectively conveying complex technical concepts to both technical and non-technical stakeholders. The ability to present insights and recommendations in a clear and concise manner is essential.
• Location – This is a hybrid role based out of our Philadelphia office.