Business Applications Administrator

Coupa makes companies operate smarter and grow faster. Our leading AI-driven platform connects and optimizes sourcing, purchasing, supply chains, and financial management. More than 3,000 global organizations large and small trust Coupa to transform operating margins, increase efficiencies and growth, optimize cash, and reduce risk.

What you will do:

• 2-3 years of hands-on experience with NetSuite/OpenAir configuration, and 3rd party integrations in complex environments
• Accounting/information systems background preferred
• Administrator-level knowledge of roles, permissions, page layouts, custom objects, scripting, workflows, reports, and dashboards
• A strong understanding of business processes and requirements
• Project management, system implementation and system integration experience
• Strong analytical and problem-solving skills
• Strong written and verbal communication skills
• Ability to work independently with minimal guidance
• Ability to work collaboratively with cross-functional teams
• Basic Data Analysis with Excel (v-lookups, pivot tables, formulas)
• Working knowledge of Microsoft Word, Excel, PowerPoint
• Strong understanding of NetSuite OneWorld, and exposure to AP, AR, Rev Rec, GL, multicurrency, etc.

What you will bring to Coupa:

• System Analysis: Analyzing business requirements and processes to identify how NetSuite/OpenAir/Workato can be leveraged to meet the organization's needs

• Development of tests, functional testing, and rollout of customizations, custom objects, new enhancements, application releases, and system integration based on user/business needs

• Collaborate with other teams on projects and be able to assess impact to financial systems and integrations

• Help lead and maintain 3rd party integrations with both internal and external systems

• Perform error monitoring and hypercare

• Execute SOX controls and assist in fulfilling audit requirements

• Solve tickets in a case queue, ability to prioritize cases with larger projects

Support activities:

• Perform user account provisioning, maintenance, and de-provisioning activities
• End user requests for new saved searches, reports, KPIs, dashboards, etc
• User trainings
• Form and field management
• Design and troubleshoot workflows
• Troubleshooting with regard to all aspects of NetSuite/OpenAir/Workato and data integrity
• Monitor end-user usage of systems and track performance
• Primary point of contact for application support and managing any escalations to external support

#LI-Hybrid

#LI-TC1

At Coupa, we’re building a great company that is laser-focused on three core values: ensuring customer success with an obsessive and unwavering commitment to making customers successful, focusing on results with a relentless focus on delivering results through innovation and having a bias for action, and striving for excellence with our commitment to a collaborative environment infused with professionalism, integrity, passion, and accountability.

At Coupa, we have a solid and innovative team dedicated to improving the spend management processes of today's dynamic businesses. We celebrate diversity and recognize its value to our customers and employees. Coupa is proud to be an equal-opportunity workplace and affirmative-action employer. Learn more about our commitment to fostering diversity, equity and inclusion at Coupa here. All qualified applicants will receive consideration for employment regardless of age, race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, or any other applicable status protected by state or local law.

Please be advised that inquiries or resumes from recruiters will not be accepted. By submitting your application, you acknowledge that you have read Coupa’s Privacy Policy and understand that Coupa receives/collects your application, including your personal data, for the purposes of managing Coupa's ongoing recruitment and placement activities, including for employment purposes in the event of a successful application and for notification of future job opportunities if you did not succeed the first time. You will find more details about how your application is processed, the purposes of processing, and how long we retain your application in our Privacy Policy.