Seal Solutions Engineer

Role Summary:
This role is responsible for the detailed review and completion of proposals, drawings, calculations, and risk assessments for seals and system requirements in the region. The position provides application engineering support to operations, sales, commercial operations, field services, and customers. It involves conducting seal failure analysis, preparing failure reports to resolve warranty claims, and identifying suitable corrective actions for seals and auxiliary support systems. A key objective is to exceed customer and QRC expectations and satisfaction levels.

Responsibilities:

• Provide application engineering support to the sales team for seal and support system selection.
• Assist the sales team during technical clarification meetings.
• Support QRC operations and CSR with product coding and basic engineering advice.
• Assist Sales and Commercial Operations with reference proposal drawings and experience lists for specific applications.
• Develop upgrade and conversion proposals for problematic cases and opportunities in the field.
• Travel to sites and troubleshoot to support Field Service engineers for critical issues.
• Select custom-designed seals and support systems for customer inquiries.
• Recommend standard seal selections independently in most cases.
• Review proposal engineering drawings produced by order engineering.
• Conduct comprehensive root cause failure analysis for problematic cases to resolve issues systematically.
• Maintain a daily log of activities and submit weekly job reports for managerial review.

Requirements:

• B.E or higher degree in Mechanical Engineering or equivalent, specializing in pumps or rotating equipment.

• 0 ~ 2 years working experience in a relevant field

• Proficiency with AutoCAD 2014 or above, 3D Inventor, or SolidWorks.

• Familiarity with mechanical engineering design and ANSI/API standards.

• Proficiency in MS Office tools.

• Ability to read, analyze, and interpret engineering specifications and drawings.

Preferred Experience / Skills:

• Excellent communication skills.
• Strong self-motivation and willingness to learn.