Senior Account Manager

• Handle inquiries and requests from the clients and address their needs.
• Generate progress reports for clients and management.
• Responsible for the accrual collection, renewal, and upselling.
• Communicate with the clients to understand their needs and explain product value.
• Build excellent relationships with clients based on trust and respect.
• Collaborate with internal departments to facilitate client needs fulfillment.
• Maintain updated knowledge of company products and services.
• Responsible for onboarding new clients and developing existing client relationships.
• Coordinate and facilitate regular client meetings.

Requirements

• Bachelor’s degree.
• 2 - 4 years of experience as an Account Manager.
• Exceptional verbal and written communication skills.
• Adaptability and strong problem-solving skills.
• Excellent listening, negotiation, and presentation skills.