Process Engineer II

Make an impact with NTT DATA
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

Your day at NTT DATA

To drive strategic and tactical aspects of discovering; validating; documenting; and communicating business process related knowledge through modelling; simulating and analyzing current and future states; focusing on complex business outcomes using technical expertise; inline with the business strategy.

What you'll be doing

Key Responsibilities:

• Above average computer literacy (Word, Excel, PowerPoint, Visio, and Project)

• Scoping, sizing, and planning all business aspects of a solution and the associated project effort and dependencies

• Defining and tailoring the business/process analysis approach at project life cycle level.

• Experience in facilitating workshops with business users (up to executive level) to gather requirements, generate ideas and validate designs.

• Must have at least 5 years’ experience as a Business Analyst involved with assessing, mapping, and optimizing business processes.

• Must have been involved in the delivery of formal projects implementing business process change that included the application of process automation and document management technologies.

• Knowledge of and experience in applying formal business process modelling or business analysis methodologies

• A deep understanding of the requirement for end-to-end business processes and the issues related to process performance in a traditional organization is essential.

• Experience in applying process modelling standards such as BPMN and ECP

• Experience in projects involving formal Change Management and an understanding of its importance in business process transformation.

• Knowledge of the concepts of Enterprise Architecture and a Service-Oriented Architecture (SOA) would be an advantage.

• Experience is using Use Cases to specify requirements (Business and System)

• Knowledge of UML in order to collaborate with Systems Analysts and architects in the production of design specifications

• Understanding of data modelling and the ability to perform basic SQL database queries would be an advantage

• Experience within the financial services environment would be an advantage.

Knowledge and Attributes:

• Developing analytical skills with the ability to dissect complex business processes, identify patterns, and propose improvements.

• Good communication skills to articulate complex process flows to business stakeholders.

• Problem-solving mindset with the ability to identify root causes and develop effective solutions.

• Attention to detail and accuracy in documenting process workflows and procedures.

• Collaboration skills to work effectively with cross-functional teams and stakeholders.

• Adaptability and openness to change, especially in dynamic and evolving environments.

• Developing proficiency in data analysis tools and techniques.

• Project management skills to coordinate and implement process improvement initiatives.

• Ability to work under pressure and meet deadlines.

• Ability to prioritize workload in a fast-paced environment.

• Knowledge of workflow and process control software.

• Developing ability to analyze and understand process mapping as a method of visualizing an ongoing process.

• Knowledge on processes and up and downstream impact of process steps.

• Knowledge of process improvement methodologies such as Lean, Six Sigma, or Business Process Reengineering.

Academic Qualifications and Certifications:

• Bachelor’s degree or equivalent in Business or related field.

• Project Management certification preferred.

Required Experience:

• Know of and exposure to business process transformation, including process enabling and integrating technologies:
• Business Process Reengineering
• Workflow / Workflow Management / Process automation
• Business Rules Engines (Business Rules Processing)
• Enterprise Content Management
• Enterprise Application Integration
• Presentation technologies
• Business Intelligence, Analytics and Reporting.
• Minimum of 3-5 Years of Process Engineering experience. With at least 5 years as a Senior Process Engineer.

Workplace type:

About NTT DATA
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.

Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.