Superannuation Administrator

We are currently hiring for Superannuation Administrator roles. As a Superannuation Administrator at GROW, you will:

• Process all assigned work within the contracted SLA
• Ensure all work is completed accurately without errors (either processing or peer review)
• Identify areas which impact your ability to meet accuracy and SLA commitments
• Provide support to your team members to ensure we achieve our targeted SLA performance as a team
• Advocate opportunities for continuous improvement working with your Stream Lead & Operations Support specialists to identify risks and defects relating to existing solutions to optimise operational efficiency and service excellence
• Ensure all risks and incidents identified are raised immediately with your Stream Lead or Leader, including supporting any root cause (to reduce further risk) and active participation in the rectification process

Requirements

At GROW, we believe that experience and passion matter more than just qualifications on paper. However, to be successful in this role, we’re ideally looking for candidates based in Melbourne or Sydney who have at least 2 years of experience in a similar superannuation administrator role.

We value diversity of thought and believe that everyone has the ability to make a difference here at GROW. We understand that you may not meet every requirement requested, however if you’re inspired by our mission and feel that you’d be a great fit for our team then we’d still love to hear from you.