Senior Frontend Engineer - Customer Engineering

Welcome to Level AI – a Series B startup in Mountain View, CA, transforming the Customer Experience landscape with top-tier VC support and Silicon Valley expertise. Our mission: revolutionize customer sales experiences through cutting-edge speech AI, NLP/NLU, and information retrieval systems.

Empowering contact center stakeholders with real-time insights, our tech facilitates data-driven decision-making for contact centers, enhancing service levels and agent performance. As a vital team member, you'll work on high-impact projects shaping the future of AI-driven enterprise applications alongside experts from Amazon, Facebook, Google, and more. At Level AI, expect a dynamic journey of fun, learning, and growth. Ready to redefine possibilities? Join us!

Competencies : React, Typescript, Web Bundles, Firebase, GraphQLTools We Use : Redis, Celery, Docker, Kubernetes and GCP

Responsibilities:

• Spearhead the development of innovative web strategies to create products focused on Customer / Partner Onboarding and Operations.
• Manage and enhance versatile JavaScript libraries that support diverse browser environments.
• Build reliable, scalable and performant user experiences using modern tools like React, TypeScript, Web Bundles, Firebase and Webpack.
• Help define a scalable front-end architecture, advise other teams internally and also encourage best practices.
• Get problem statements from designers and product managers, break projects into substantial tasks, and deliver the project with metrics and data with fellow engineers.
• Innovate, build, and invent on the behalf of our customers. Plan, execute and maintain entire products/features which millions of customers will experience.
• Drive best practices in engineering excellence & Operational excellence.
• Work in an agile environment to deliver a high-quality Product.
• End-to-end responsibility for integral piece or application

Requirements:

• Qualification: B.E/B.Tech/M.E/M.Tech from tier 1/2 Engineering institutes.
• Minimum 4+ years of experience in front end development with expertise in React.js.
• Minimum 2 years of experience in service oriented architecture.
• Experience in Redux, Webpack and should be comfortable with ES6 syntax.
• Must Have in-depth knowledge of JavaScript and DOM.
• Ability to build a feature from scratch & drive it to completion
• Knowledge of common security vulnerabilities in web applications.
• Must have experience in working with RESTful web services.
• Strong understanding of HTML and CSS.
• Solid understanding of CSS frameworks like SCSS, SASS, and LESS.
• Demonstrate design, UX sensibility, and attention to detail.
• Experience with development of enterprise level B2B software.
• Able to lean large scale, complex systems quickly.
• Experience with unit and integration testing.
• Experience architecting web analytics, conversion analytics, and A/B testing systems.

Compensation : We offer market-leading compensation, based on the skills and aptitude of the candidate.

To learn more visit : [https://thelevel.ai/>Funding : [https://www.crunchbase.com/organization/level-ai>LinkedIn : [https://www.linkedin.com/company/level-ai/>Our AI platform : [https://www.youtube.com/watch?v=g06q2V%5Fkb-s>