Senior SailPoint Engineer

What you'll do

The Senior SailPoint Engineer will be part of the global Identity & Access Management team to support our SailPoint IDM system activities, following the Experian global strategy working with teams sitting in multiple regions. You will report to the Identity Management Lead. You will oversee the infrastructure, vulnerability management, and IIQ functional support, working in partnership with development teams and internal operational teams to make sure the new system functionalities are transitioned and supported following requirements. You will help create system operational metrics, highlight system gaps and work with development and application teams to reduce any gaps, and track and implement the identified improvement activities.

Responsibilities

• Be the experienced engineer within the SailPoint IIQ space with operational and development expertise
• Partner with application owners and different departments to agree on requirements and provide design and Implementation approaches
• Be a functional technical contact to support a engineering culture while fixing or supporting production issues
• Perform critical analysis to resolve conflicts and break down high-level information into relevant work plans
• Establish and implement application monitoring processes to make sure we have 24x7 alerting in place
• Assist technical team members with the system/technical portion of their deliverables (e.g., test plans, implement monitoring activities)
• Collaborate with internal infrastructure teams to resolve incidents and alerts based on established incident response timelines
• Review and provide observation on technical documentation, KBA's for our team, and other IAM functions
• Perform end-to-end RCAs for our IDM systems
• Recommend adjustments to the technical requirements

Requirements

What your background is

• 6+ years' of professional Identity Management (IDM) experience, with demonstrated understanding of modern IDM concepts and best practices
• 4+ years' experience providing SailPoint application support into high availability environments
• Solid knowledge of identity data flows, engineering workflows, security roles, certification/attestation, entitlement management, SOD and access governance in SailPoint IIQ
• Experience integrating SailPoint IIQ with different technologies, including ServiceNow, SAP, Azure AD, Office 365, RACF, LDAP directories
• Hands-on experience on Database Administration and support (Oracle, MSSQL, MySQL)
• Experience with several APIs including SCIM, REST, and SOAP
• Familiarity with programming and web technologies such as Java/Bean Shell, JavaScript, SPML/SOAP, JSF
• Ability to provide rigorous and detailed descriptions of problems and features to product developers and managers

Perks

• 15 days of vacation accrued annually, five sick days, and two volunteer days (plus twelve paid holidays)
• Great compensation package and comprehensive benefits package, with a bonus target of 15%
• This role can be 100% remote long-term or you can work out of one of our offices
• People-focused culture where personal and professional growth is prioritized
• Power to bring your whole self to work – where your differences and values will be respected and celebrated
• International network of peers; mentorship programs