Director of Business Development

About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech.

The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States.

It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment’s notice, and mastering consistency in an ever-changing world.

****What We Offer:**At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First.

What can you expect in a Director, Business Development role with TaskUs:

As the Director of Business Development, you will be responsible for driving strategic growth initiatives, developing new business opportunities, and establishing strong relationships with potential clients.

You will participate in planning, implementation of strategies and guiding long-term objectives to achieve department/ sales goals.

You will also participate in sales and marketing efforts through lead generation initiatives, data clean up and management, administration, and support of salesforce.com.

This role requires a highly motivated visionary leader with a proven track record of successful business development, and the ability to work effectively in a remote environment.

**Responsibilities:

-Strategic Planning and Execution:

Develop and implement a comprehensive business development strategy to achieve company growth objectives.

Identify and prioritize target markets, industries, and potential clients for BPO services.

Monitor market trends and competitive landscape to inform strategic decisions.

-Business Development:

Identify, prospect, and engage with potential clients to generate new business opportunities.

Build and maintain a robust pipeline of qualified leads through networking, referrals, cold calling, and industry events.

Lead the end-to-end sales process, including proposal development, negotiations, and contract finalization.

-Relationship Management:

Establish and maintain strong relationships with key stakeholders, decision-makers, and influencers within target organizations.

Serve as the primary point of contact for prospective clients, ensuring a seamless and positive experience.

Collaborate with internal teams to develop customized solutions that meet client needs and drive value.

-Performance Metrics and Reporting:

Set and track performance metrics and KPIs to measure the effectiveness of business development activities.

Prepare regular reports on sales pipeline, conversion rates, and revenue forecasts for senior management.

Utilize CRM tools to manage and analyze customer interactions and data.

**Qualifications / Requirements:

• Minimum of 7-10 years of experience in business development, sales, or related roles. Experience within the BPO industry is a plus.
• Proven track record of achieving and exceeding sales targets, securing profitable new business and driving revenue growth.
• Experience in the retail and e-commerce sectors, with a solid understanding of their unique business needs and challenges.
• Strong understanding of BPO services, industry trends, and market dynamics.
• Excellent communication, negotiation, and presentation skills.
• Agile, self-starter who can work independently and collaboratively.
• Proficiency in CRM software and Microsoft Office Suite.
• Willingness to travel as needed for client meetings and industry events.
• Bachelor’s degree in Business Administration, Marketing, or a related field; MBA preferred.

**Work Location / Travel:

• Remote
• Travel up to 50% to include international travel

How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs.

DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.

EEO: TaskUs is proud to be an equal opportunity workplace and is an affirmative action employer. We celebrate and support diversity; we are committed to creating an inclusive environment for all employees. TaskUs people first culture thrives on it for the benefit of our employees, our clients, our services, and our community.

We invite you to explore all TaskUs career opportunities and apply through the provided URL [https://www.taskus.com/careers/>.