Overview
The Product Development Senior Advisor is a new position responsible for defining the digital customer product strategy for new and emerging capabilities within the cornerstone myCigna digital experience. This role will have accountability for identifying new capabilities and ensuring seamless integration into the customer experience within the health plan as it relates to My.Cigna.com web and mobile app experiences.
This role will collaborate with multiple cross-functional teams in support of creating a best-in-class digital experience for our customers across the mobile app and web.
Duties and Responsibilities
· Identify and assess opportunities for end-to-end experience enhancements and net new features that support business goals while solving problems for end-users/customers and other stakeholders
· Lead cross functional teams that support the customer in their journey while also driving business value
· Is a student of the industry and other like and dissimilar industries, driving a high level of innovative thinking and product development mindset
· Builds necessary internal alignment and drives collaboration with cross-functional teams and stakeholder...
Cigna-Evernorth Services Inc.
A global health company with a mission to improve the health and vitality of those they serve.
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