Account Executive

Ravensworth has been serving the property industry for over 50 years. We are the market leaders in providing the industry with print, design and marketing services, and we pride ourselves on knowledge, trust and excellent customer service.

Our clients are at the centre of everything we do. From product innovation and development of tech, to integration with multiple platforms, we are constantly providing new solutions and moving forward.

Ravensworth is proud to be part of the Printed.com family.

Printed.com is one of the largest and fastest growing on-line print shops in the UK. As a company we have an excellent team who are passionate about our products and services which include print, merchandise and design. The team are also exemplary at building, learning and growing the business. In both offices you’ll find that we are forward-thinking, with a mission to be creative, innovative and most importantly help our customers.

We are constantly investing in new products and using technology to improve how we increase our market share and take advantage of new opportunities.

We’re a growing company with offices in London and Newcastle, looking for employees that are passionate, dynamic and enthusiastic.

Role Overview

This role will form a crucial part of the Ravensworth sales team, being at the centre of our outbound calls and being vital in our client engagement, past, present and new.

This role is available on a working from home basis if you are not local to our Cramlington office. Some travel to the Newcastle office and London offices will be required for quarterly team meetings.

The Account Executive will primarily be responsible for managing several lists by phone which will consist of active and regular clients, this will involve account reviews and pitching of new products along with maintaining the relationship. Also, the list of dormant clients where the Account Executive will make contact to re-establish the relationship with Ravensworth. Pursuing new business will also form part of this role.

This role has excellent career progression with the possibility of promotion within 12 months

Requirements

Responsibilities

• Outbound calls – Calling lists of customers to re-establish contact and maintain ongoing relationships.
• New business – Using a list provided to contact and generate new business
• Directing inbound calls- helping your client lists when they call
• Building relationships with clients, getting to know their individual needs and how we can help
• Capture relevant information from the customers that supports the sales process
• Diarising and following up on opportunities in a timely manner, follow up all calls with an email
• Working very closely with the Account Managers in the field

Key Skills

• Excellent verbal communicator – confident, professional, friendly and approachable.
• Has the drive to successfully achieve sales targets (individual and team)
• Has the ability to manage own diary with excellent time management.
• Excellent planning and organisational skills
• Has the ability to work alone and effectively
• Wants to be part of a fun, supportive and dynamic team.
• Can adapt to product and business development and customer needs.
• Experience in the Estate Agency or Print industry is preferred but not essential.

Benefits

· Excellent basic salary plus great commission structure

· 22 days holiday, plus 8 days bank holidays (pro-rated for part-time or temporary staff)

· Staff discounts & Friends and Family discounts.

· Breakfast and drinks provided if office based

· Summer and Christmas Parties.

· Street food days if Cramlington based