Associate Client Services Analyst

CJ Affiliate

Empowered with the world’s largest and most established affiliate marketing network, the CJ Affiliate India team connects global brands and publishers to achieve scalable growth. Passionate about driving sustainable outcomes, the team thrives on providing meaningful solutions to real needs. The power of Epsilon data, collaborative culture and commitment to innovation, make this team the perfect space to grow one’s career. Daring to think big and drive bigger results is a core value that constantly inspires and gives the competitive edge to this team of diverse individuals.

Why we are looking for you

This role requires working with the publisher development team to support them in management and growth of publishers working with CJ Affiliate. The analyst is also required to provide support in publisher audits, competitor analysis and enrolling publishers into advertiser's programs.

What you will enjoy in this role

With over 20 years of experience, CJ Affiliate is the most trusted and established name in affiliate marketing. As a performance-based marketing channel, we help advertisers acquire new customers and increase sales to current customers while facilitating compensation to publishers for every action they drive. We reach billions of consumers by creating fair, transparent, and successful partnerships between advertisers and publishers.

We take just as much pride in our innovative technology and comprehensive data as we do in the expertise and dedication of our people. Our collaborative teams are equipped with advanced tools, training, and career development opportunities in order to provide our clients with cutting-edge solutions, strategies, and support that drive meaningful results.

What you’ll be doing:

• Driving our lead generation campaigns
• Understand client objectives and deliver exceptional customer experiences for lead generation campaigns.
• Coordinate with Account management teams to carry out various reporting and competitor tracking tasks.
• Provide end-to-end campaign solutions and optimize publisher performance.
• Develop campaign strategies through post-campaign analysis and new budget approvals.
• Closely align with the team towards common goals around achieving operational excellence
• Monitor account performance closely and work with Account Management team, report any unusual spikes and lows in the accounts.
• Troubleshoot tracking links and campaign-related queries.
• Stay up-to-date with industry trends and best practices for lead generation.

Requirements

What we look for:

• A graduate in any discipline
• Requires 1 to 2 years of related experience and exposure in digital media/client services role
• Strong written and verbal communication skills
• Basic knowledge of Affiliate Marketing, Lead Generation
• Passion towards learning digital marketing and its nuances.
• A quick learner and a curiosity quotient
• Strong written and verbal communication skills
• Be a team player and work in a fast-paced environment
• You are proficient in Microsoft Office, especially Excel, PPT
• You have strong analytical skills. HTML knowledge an added advantage
• Excellent organizational and communications skills with a strong attention to detail