E-Commerce Operations Executive

Luxasia Group, the leading omnichannel partner for beauty and luxury lifestyle brand distribution, retail, and e-commerce in Asia Pacific, is seeking a highly organized and motivated individual to join our team as an E-Commerce Operations Executive on a 6 months contract basis. In this role, you will play a crucial role in supporting our e-commerce operations and ensuring the smooth execution of our online initiatives.

As an E-Commerce Operations Executive, you will be responsible for managing the day-to-day operations of our e-commerce platforms. This includes overseeing order fulfillment, inventory management, content management, and coordinating with logistics partners for efficient order delivery. You will collaborate with cross-functional teams, such as marketing and customer service, to ensure a seamless customer experience and support online campaigns and promotions.

Joining Luxasia means being part of a dynamic and innovative team that is passionate about delivering exceptional customer experiences in the beauty and luxury lifestyle sector. We offer a collaborative work environment that encourages growth and development, where your contributions are valued and recognized.

If you are a detail-oriented individual with strong organizational and analytical skills, and thrive in a fast-paced and dynamic environment, we would love to hear from you. Come join Luxasia and be part of shaping the future of e-commerce in Asia Pacific.

E-Commerce Executive

(Maternity Coverage: August 2024 to March 2025)

Responsibilities

• Build LUXASIA’s eCommerce service provider business on key marketplaces like Lazada, Shopee, TikTok, Shoptify, .com etc
• Maximize onsite exposure for the brands including day-to-day events as well as mega campaigns
• Campaign management and onsite investment planning alongside brand teams
• Maintaining store ratings and KPIs tracked by marketplaces
• Run website operations including order processing, inventory management, on-platform campaign management, new product launch, issue resolution and customer care
• Coordination with the warehouse and operations team & solving ad-hoc problems
• End-to-end execution of eCommerce operations and seller center systems
• Visual merchandizing and store management including utilizing seller tools
• Demand planning & inventory planning with brand partners
• Data reporting and analysis including competitor benchmarking
• Strong communication & coordination between internal teams, brand partners and platforms
• Building relationships with brand partners, brand management teams and marketplaces

Requirements

• E-Commerce/ retail (1-2 years) – e-marketplace experience preferred
• Proficiency in Microsoft Excel and PowerPoint
• Project management
• Data reporting and analytics
• Campaign planning & execution
• Client management
• SAP experience is a bonus

Do you have what it takes to succeed in a fast-paced and intense environment? Do you thrive on challenges? Do you want to bring innovative ideas to life? Are you keen to abandon the status quo, try new things, embrace failures as lessons, recover fast, yet always pursue excellence?

If so, you are the one we are looking for. JOIN US and let’s grow together.

To explore other careers opportunities, visit our careers page @ [https://www.luxasia.com/careers/>

If you have a question for us, please drop us an email here.

We regret to inform you that only shortlisted candidates will be contacted. Thank you.

Recruitment Privacy Notice

By proceeding with your application, you confirm that you have read LUXASIA's recruitment privacy notice [https://www.luxasia.com/recruitment-privacy-notice/] and consent to the LUXASIA group collecting, processing and disclosing your personal data for purposes specified in the notice.

Note to staffing agencies

Please DO NOT contact LUXASIA’s employees or Talent & Excitement (T&E) team in an attempt to present candidates for our roles. LUXASIA has our own panel of appointed agencies that we work with. Any agency who is interested to work with us must obtain prior written approval from LUXASIA’s T&E team before you submit candidates’ resumes, and then only in conjunction with a valid fully executed contract for service and in response to a specific job opening. LUXASIA will not pay a fee to any Agency that does not have such agreement in place. Thank you for your understanding.