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A technology company working in the last mile delivery industry, empowering independent businesses across the UK to offer the best deliveries on Earth.
We're looking for someone highly motivated and driven to lead our team of Live Ops Specialists. Your role will be varied, with room to grow in the directions that you enjoy.
You will be responsible for managing our Live Operations team, making sure they are supported to perform the best they can in their role. You will also play a key part in making sure our drivers can do their best out on the road each day, responding to their calls & messages, creating and managing their routes, and ultimately helping us scale our operation as we grow.
You will work closely with the rest of the Operations team and company to feedback on how we do this, re-defining our product, processes and tech as we scale. You will also be supporting the Live Operations team with managing their team of drivers.
We are looking for someone that has experience leading a team and who’s excited about diving in, learning as we grow, and building something completely new.
We’re on a mission to empower independent businesses across the UK to offer the best deliveries on Earth, saving them time, money and stress, and making their customers the happiest they can be. Our success is directly tied to the success of our merchants and one of the key ways we will help them to succeed is through growing a world-class ops team. We’re a small team looking to build the next generation of logistics companies using technology.
What you’ll be doing day to day:
This role is based at our office/hub in Bermondsey, London. We deliver 7 days a week (6am - 10pm) with a team of Live Operation Specialists covering the day on a shift pattern. This role will be a 5 day work week pattern which will cover all our delivery days. You will need to be able to work Sundays.
You can apply here in just a few minutes, and if you have any questions or queries you’re welcome to drop an email to jobs@packfleet.com as well.
We care deeply about creating a diverse team so we particularly encourage applications from people from different underrepresented demographics and encourage you, regardless of your background and past experience, to apply if the role excites you.
If we want to solve problems for people across the UK (and one day around the world), our team has to represent those we’re solving them for. So we need to attract the best talent and create an environment that supports and includes them.
You should apply if:
What you’ll get:
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