Systems Analyst - Application Packaging

What success looks like in this role:

All: • May act as a technical and business domain subject-matter expert to other groups and to clients. • Provides on the job training to junior staff of the Team. Acts as a consulting expert to advise on the functional/technical/organizational matters which can impact the work/business processes Incumbents may produce the following artifacts: • Support Requests (Contacts) Problem Reports (ClearQuest Defects, UCFs) Change Requests (ClearQuest Feature, New Feature Suggestions) W-Alerts. • Process improvement suggestions and written reports on areas of expertise. Home Affairs: • Ability to assist with system architecture design, • Design and Implement Windows MOE/SOE (Operating Systems) applications and services, • Work with Network teams on how sites and infrastructure are set up, • Assist with designing SQL and SCCM back up services, • Build and Implement Distribution Point server infrastructure across networks, • Packaging Applications to utilize Server Back Ends and appropriate Security Products, • Documentation in DocuWIKI and Service Management toolset, • Writing Operating procedures and Manuals in MS Word or PowerPoint, • Reporting i...