Associate-Benefits Services

Job Summary:

Process benefits for colleagues who work for Tesco across stores; Distribution managers; Tesco bank and head office colleagues

In this job; I am accountable for:

- Following our Business Code of Conduct and always acting with integrity and due diligence
- Identifying operational improvements and finding solutions by applying CI tools and techniques
- Responsible for completing tasks and transactions within agreed KPI's and process all activities on system as per compliance and meets our service level agreement(SLA)
- Knows and applies fundamental work theories/concepts/processes in own areas of work
- Understanding the UK legislative rules; Tesco policies; diverse terms & conditions; the payroll system and the procedures involved in managing the payroll activities.
- Processing core activities like setting up ;cancelling and changing the ongoing contributions in payroll system for current colleagues
- Manage validations triggered from payroll system during pay day and tasks like generate reports for stake holders
- Respond to all query emails received from current / ex - colleagues/ vendors / personnel within 48hours
- Accountable for all data saved in share drives( internal trackers; SOP; DPM etc)

Key people and teams I work with in and outside of Tesco:

• Internal teams in people operations
• UK benefits team
• Employment Relations and Policy team UK
• Third party vendors( Equinity ; Grass roots)

Operational skills relevant for this job:

Tesco Systems
Process Knowledge
Basic MS Office – Excel; Word
Eye-to-Detail
Speed and Accuracy
Planning and Organizing
Basic Numeracy skills
CI - Foundation Concepts

Experience relevant for this job:
- Experience in a customer service based environment
- Background of working in Payroll environment is desirable though it’s not a must