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Technical Customer Service Specialist

Mid-level
Brooklyn Park, ๐Ÿ‡บ๐Ÿ‡ธ United States
๐Ÿ’ฐEquity
Customer success & support
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Why work for CVRx?

CVRx pioneers' unique therapies that harness and harmonize the bodyโ€™s natural systems, benefiting society and making CVRx a universal role model in healthcare. We value our commitments to others and continue to overcome challenges through determination, collaboration and purpose. If our culture and values speak to you, and if you have a passion for cutting-edge medical technologies, join our team and our mission to help others live better lives.

A day in the life:

The Technical Customer Service Specialist is your go-to expert for all things related to the Barostim System, providing invaluable consultation to physicians, healthcare professionals, field sales staff, patients, and fellow CVRx team members. As a master of product knowledge, they guide users through the system's technical aspects, ensuring every interaction aligns with the product's official labeling. Acting as the frontline support, they adeptly handle technical inquiries, knowing precisely when to escalate complex issues to the appropriate resources. Collaborating closely with company experts, this specialist will craft and refine a comprehensive FAQ call script, empowering the team with ...

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CVRx

CVRx

CVRx pioneers unique therapies that harness and harmonize the body's natural systems, benefiting society and making CVRx a universal role model in healthcare.

๐ŸฅGood health and wellbeing
Healthcare
Medical Devices
Research and Development (R&D)

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