Internal Communications and Engagement Manager

The Internal Communications and Engagement Manager will develop and implement an internal communications plan that supports OFX’s strategy as well as employee experience globally, with support for the CEO, other members of the Global Executive Team and APAC region locally. Executing this plan through relevant communications channels and events while supporting OFX’s culture, values and Group-wide sense of engagement. This role will have accountability for the success of our internal communications and engagement programs both globally and in region.

What you do

• Collaborate with the Director, Internal Communications and Engagement based in north America to develop an annual strategic internal communications plan that supports OFX’s strategy;
• Build trusted relationships with the Global Executive Team and senior leaders to source content, develop key messages, and disseminate internal communications.
• Support the CEO with all internal communications, including messaging, videos, Town Halls, and presentations.
• Partner with the President of APAC to tailor and execute internal communications plans for the region.
• Work with the Chief People & Culture Officer and P&C teams to promote and deliver messaging on the People Strategy and programs that impact employee experience.
• Gather and use employee feedback to refine communications and measure effectiveness through surveys, focus groups and other tools.
• Coordinate OFX’s Good Vibes Committees globally and actively support social and other engagement activities in the APAC region.
• Lead OFX’s Make a Difference Community Program and drive employee volunteering and support for OFX’s community partners.
• Coordinate with the Marketing team to align internal communications with external campaigns.
• Apply best practices and research to enhance internal communications.
• Act as an ambassador for, and promote the best interests of, OFX at all times, including demonstrating and promoting OFX’s values.

Requirements

• Tertiary qualification in communications, business or related field

Knowledge, skills, experience

• Minimum 8 years' experience in an internal communications role preferably in a global organisation;
• Exceptional written and verbal communications skills;
• Strong copywriting skills for a range of business audiences.
• Proven ability to influence and support senior executives and leaders.
• Proficiency with business software, including Microsoft Suite and Canva; video production skills are a plus.
• Ability to manage multiple projects with high attention to detail and timeliness.
• Strategic, commercially minded, and capable of maintaining confidentiality.
• Demonstrates a global mindset, cultural awareness and experience working across regions;
• Strong organisational, creative thinking and problem-solving skills with ability to work in a fast-paced environment and manage deadlines effectively.