People Operations Administrator

Are you interested in People Operations and helping internal teams strive for improvement?

Are you process driven, with an eye for detail, optimisation and passion for helping others?

If the answer is yes, please read on!

The People Operations (POps) Team at Collabora is going through an exciting journey of digital transformation. To help us get there, we are looking for a detail-oriented and empathetic People Operations Administrator, who is as excited about automating processes with us as they are looking after our globally distributed team throughout their journey with us.

You will be instrumental in supporting the day to day people operations, from onboarding new hires to ensuring compliance with policies and procedures.

Who are we?

We are a globally distributed technical consultancy, focused on promoting and implementing open source solutions for our various customers around the world. Because of this our team is built on collaboration whilst working remotely, thriving on the unique culture and rewarding workplace.

Who are you?

You care deeply about the impact of your work on Collaborans and embody our key values such as Openness, Transparency and Trust. You understand the value of genuine interpersonal communication, especially within a globally distributed work environment. You respect and cherish individuality and are able to engage with people accordingly.

Responsibilities

• Acting as a point of contact for employee inquiries and providing guidance on policies and procedures
• Managing the end-to-end employee lifecycle from onboarding to offboarding, ensuring a smooth and positive experience
• Maintaining and updating our HRIS (Zoho People), procedure manuals, policies and relevant wiki pages for all employees & contractors
• Supporting benefits enrolment processes and acting as a point of contact for benefits-related inquiries
• Assisting with POps projects such as automation, process improvements, policy updates, diversity initiatives, and organizational changes
• Assisting the company with staying up-to-date with relevant labour laws and regulations to ensuring compliance in all people operations practices

Essential Skills

• This role is ideal for someone who thrives in a fast-paced environment, enjoys working with people, and is passionate about contributing to a supportive organizational culture
• Strong experience in a people operations capacity for a fully remote, globally distributed team
• Strong understanding of people operations policies and practices, including compliance requirements
• Detail-oriented with strong organizational and time management skills
• Proficiency in using HRIS software and other HR Tech, and the confidence and ability to quickly get up to speed with tools that you may not have used before (the POps team uses Zoho People & Lever and within the wider company we use open source tools such as MatterMost and Phabricator)
• We don’t need you to be an automation and process optimisation pro (bonus points if you are) but we need someone who is willing to automate with us and who habitually questions the way we do things to make them better and more efficient
• Deep understanding of the challenges and opportunities of remote and hybrid work environments
• Willingness and adaptability to embrace new systems, processes and ways of working

Desirable Skills

• Experience in a tech company environment

• Experience looking after employees in one or more of the following locations: UK, France, Canada, US

• Experience of ISO controls

• French speaking

• Zoho People

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