ERP Services Consultant

QAD is extending our ERP Consulting Services team by seeking ERP Services Consultants (Distribution/ Manufacturing) who have the skills, qualifications, and commitment to help us achieve this goal.

If you are looking to join an exceptional global consulting team of dedicated professionals driven by a desire to deliver business optimization to global man companies we welcome you to consider joining our team at QAD.

These positions are fully remote and based in Thailand .

What You’ll Do

• Work closely with other Consultants, Technical and Senior Service Consultant to ensure the business is stable and balanced across the practice and maintain technical excellence
• Possibly travel up to 70%
• Identify design, and implement creative business and technology solutions for clients across several key industries.
• Interact with clients to assess their business requirements and determine their software needs.
• AS-IS" study for intensive understanding of client's existing business processes.
• Map business requirements to analyze GAPS
• Document business requirements in a professional template [BPW/Blueprint] including work-flow diagrams that are complying with formatted Application Implementation methodology.
• Reconfirm the GAPS, configuration and customization requirements before freezing for the final build phase.
• Develop functional and technical specifications designs for functional and technical team for implementation perspective.
• Develop and execute implementation plans by configuring and customizing the ERP solutions as per the scope defined in the scope.
• Prepare & execute the Prototype plans with the client key process owners.
• Develop training documentation for key users including Instruction manuals, Training Outlines, Quick reference Guide, Assessments, Trainers Guides, etc.
• Provide training to key users in the classroom environment.
• Involve in usability testing & review User Acceptance Test plans for functional requirements.
• Communicate with client throughout the project implementation to manage client expectations, resolve issues, and provide project status.
• Validate the deliverables to ensure they are complied with the requirements.
• Assist in Project Sign Off & Go-Live Report preparation.
• Collaborated with Onsite & Offshore development and system design personnel to interpret functional responsibility and to implement the project successfully.
• Liaised between the client and technical team and other personnel to assist with the resolution of system issues.

Requirements

• Bachelor's degree in computer science, information technology, or similar preferred.
• Specialization in business administration or a related field will be advantageous.
• A minimum of 3-5 years' experience as an ERP consultant (Distribution or Manufacturing) in a similar industry.
• 3+ years full lifecycle software implementation experience
• Extensive knowledge of business processes, ERP concept
• Exceptional interpersonal, collaboration, and communication (Written and Oral) skills.
• Superb problem-solving and analytical abilities.
• A strong knowledge of methodologies around ERP implementations.
• Excellent documentation skills.
• Excellent verbal and written communication skills in English and Thai (to handle enquiry from Thai speaking customers and document in Thai language).