Client Quality Assistant

POSITION SUMMARY

The Client Quality Assistant supports the Client Quality Management team with administrative tasks, including but not limited to tracking, data and document preparation/review and access/training management.

Role and Responsibilities

The Client Quality Assistant will be responsible for all administrative activities associated with the maintenance and management of data for reports, documentation, and systems relevant to the Client Quality Management Department.

Key responsibilities include (but are not limited to):

• Accurately creating and updating training courses and training assignments in the Learning Management System in a timely manner
• Preparation of training reports, training completion monitoring and support with periodic training assignment reviews
• Reviewing and approving Access Requests to PrimeVigilance’s controlled systems
• Periodic CV/JD review
• Assistance with preparation and compilation of data for regular reports
• Following up with relevant employees/departments to obtain missing data and responses
• Assistance with Quality Event/CAPA timelines monitoring and tracking all actions through to completion
• Preparation of PrimeVigilance procedures and procedure lists for provision to clients
• Assistance with preparation of documents for audit/inspection requests

Specified Additional Responsibilities

Other administrative support as required.

The Client Quality Assistant will support the PrimeVigilance Senior Leadership team and the Associate Director of Quality with assigned quality related projects and responsibilities.

Requirements

• High school or university graduate
• Advanced English (both spoken and written)
• Proficiency in all MS-Office applications including Microsoft Word, Excel, and PowerPoint
• Experience in an administrative position involving management and creation of reports
• Desirable experience in data gathering
• Strong communication skills, attention to detail and problem-solving abilities
• Ability to work well in a team