Business Process Expertise Manager - Reporting and Analytics

At Dow, we believe in putting people first and we’re passionate about delivering integrity, respect and safety to our customers, our employees and the planet.

Our people are at the heart of our solutions. They reflect the communities we live in and the world where we do business. Their diversity is our strength. We’re a community of relentless problem solvers that offers the daily opportunity to contribute with your perspective, transform industries and shape the future. Our purpose is simple - to deliver a sustainable future for the world through science and collaboration. If you’re looking for a challenge and meaningful role, you’re in the right place.

About you and this role

In this role, you will participate in defining work processes and system solutions, executing against strategy, utilizing design principles through collaboration with global and regional peers and business and functional stakeholders specific to Reporting & Analytics deliverables. You will ensure adherence to compliance and regulatory requirements and provide ongoing training, support and design enhancements across strategic solutions utilized by our partners. This role collaborates with other Business Process Teams both within and outside of ISC as well as counterparts within the I/S organization. You will act as a subject matter expert responsible for providing deep functional and user expertise for work processes, applications and products aligned with and/or utilized by ISC Reporting & Analytics. Works independently, with guidance in only the most complex situations.

Responsibilities

• Collaborates and participates in strategy definition with leader, global peers, regional teams, business, functional stakeholders, data architects and engineers to apply available IT infrastructure to extract, integrate and transform data into actionable insights.
• Identifies gaps in ISC Metrics & Reporting capabilities & work processes driven from external best practices and new emerging technologies and assists in defining Global Work Process and System Solutions, continuous improvements and manage the implementation of it.
• Supports in resolving issues, explaining functionality, gathering requirement changes, and ensuring work process knowledge transfer. This includes Interfacing with I/T teams for system development, support, and issue resolution. Monitors consistency between promised and delivered value to our customers.
• Leads projects that are cross-functional/business/area/work process in nature. Participates in Corporate initiatives and projects executed by the I/T and Functional organization, which may include requirements gathering, evaluation, testing set up and execution, data transition and migration activities, and implementation.
• Working close with stakeholders to gather requirements, perform and deliver complex analysis to supply data-driven insights to improve strategic business decision-making. Planning, designing and developing dashboards, as well as on-going reporting and segmentation strategies. Designing, implementing and improving KPI & SLA reports.

Qualifications

• A minimum of a bachelor’s degree in subject such as Mathematics, Data Analytics, Engineering, or Science and a minimum of 6 years of relevant experience in a Supply Chain or Manufacturing Environment or analytical role
• SAP / ECC experience in Integrated Supply Chain, advanced SQL and Excel skills and experience working with data from multiple sources.
• Data Visualization tools & techniques.
• Strong affinity for collaborating for superior results, delivering innovative solutions, leading courageously and generating customer value

Preferred Skills

• Data Storytelling, Critical thinking, and Collaborative nature, SAP BW experience Azure Data Factory, Azure DevOps/DataOps, Azure ML Workbench experience
• Experience with implementing cross-system or functional solutions, Data Visualization Expertise (Power BI, Tableau, QlikView, etc.), experience with various programing languages (Python, R, SAS, etc.)
• Strong verbal and written communication skills as Data Analysts to communicate with the wider audience and an analytical mind with inclination for problem-solving

Additional notes

• Relocation/visa sponsorship is not aligned with this role.

Benefits – What Dow offers you

We invest in you.

Dow invests in total rewards programs to help you manage all aspects of you: your pay, your health, your life, your future, and your career. You bring your background, talent and perspective to work every day. Dow rewards that commitment by investing in your total wellbeing.

Here are just a few highlights of what you would be offered as a Dow employee:

• Equitable and market-competitive base pay and bonus opportunity across our global markets, along with locally relevant incentives.
• Benefits and programs to support your physical, mental and emotional well-being, to help you get the care you need...when you need it.
• Competitive retirement program that may include company-provided benefits, savings opportunities, financial planning and educational resources to help you achieve your long term financial-goals.
• Become a Dow shareholder through various employee stock programs.
• Opportunities to learn and grow through training and mentoring, work experiences, community involvement and team building.
• Workplace culture empowering role-based flexibility to maximize personal productivity and balance personal needs.
• Global Paid Time Off (PTO) policies:
  • Paid time off for new parents (birthing and non-birthing, including adoptive and foster parents).
  • ​Paid time off to care for family members who are sick or injured.
  • Paid time off to support volunteering and Employee Resource Group’s (ERG) participation.

Join our team, we can make a difference together.

About Dow Chemical International Pvt Ltd

Dow Chemical International Private Limited (Dow India) aims to be the most innovative, sustainable, inclusive customer-centric materials science company. The company is committed to delivering the right solutions to its customers’ challenges. With broadest technology sets spanning performance materials, industrial intermediates, and plastics Dow India delivers differentiated science-based products and solutions in high-growth segments, such as packaging, infrastructure, automobile, and consumer care.

A Great Place to Work® Certified company with approximately over 1000 employees, its operations comprise of manufacturing sites, innovation center, established centers of excellence, and commercial office. As a responsible corporate, the company supports its Corporate Social Responsibility (program) with technology expertise and employee volunteerism. Dow India works with non-profit partners towards the empowerment of differently abled, women, and children in communities where it operates. The company aims to redefine the societal blueprint, by supporting holistic sustainability and circular economy initiatives.

As part of our dedication to the diversity of our workforce, Dow is committed to equal opportunities in employment. We encourage every employee to bring their whole self to work each day to not only deliver more value, but also have a more fulfilling career. Further information regarding Dow's equal opportunities is available on www.dow.com.