Data Center Technician

Shift available:

2nd shift available - Wed-Sat (2pm-12am)

Temporary Training shift for 3 months - Mon-Fri (8am- 4pm)

About the Position:

Data Center Technician, Mechanical is responsible for the daily operations and maintenance of the Data Center Campus. This position will operate, monitor, maintain, and respond to irregular conditions of the day-to-day operations. Perform routine and ongoing evaluation of the mechanical/electrical equipment, building management systems, fire protection system, access control, security, building, and the grounds around the facility. Responsibilities range from receiving material, installation of equipment, low-voltage cabling, fiber cross-connects, remote hands requests, monitoring critical systems, managing vendor maintenance of all critical infrastructure equipment, performing monthly preventative maintenance on various facility items, and janitorial duties. Project installation and management, testing and troubleshooting of Telecommunication infrastructure components including, but not limited to Cameras, Access Control, Access Points, Ladder rack, Fiber Guide, MDF, IDF, switches, routers, and related cabling.

What you do daily:

• Perform facility walkthroughs, recording readings of electrical/mechanical equipment and maintaining the related reports.
• Monitor, operate, maintain, and respond to irregular events associated with the facility, including, but not limited to mechanical, electrical, network, security, and building controls.
• Lead the troubleshooting process and repairs in the event of equipment failure and providing recommendations to prevent re-occurrences.
• Perform preventative maintenance items including, but not limited to generator runs, filter replacements, battery readings, elevator tests, sprinkler room inspections, loading dock levelers, and security gates.
• Assist vendors with maintenance and repairs to the mechanical system, generators, fire detection/suppression, security, and building management systems.
• Inspect the facility lighting systems, grounds, and equipment to ensure safe conditions. Identify hazards that may need remedied and initiate corrective action.
• Create and/or update cases in a timely manner within the ticketing system for internal requests or those initiated by customers. These cases could be service orders, remote hands, access requests, shipping/receiving, network, maintenance, or repair related.
• Monitor and respond to security, environmental, and BMS/EPMS equipment monitoring systems in a timely manner.
• Manage and maintain detailed site documentation for inventory, intra-building fiber connectivity, cross connects, network connections, access points, cameras, access control, VESDAs, fire extinguishers, elevators, utility readings, and waste tracking.
• Assist co-workers, vendors, and customers with other tasks as needed.
• Receive and track incoming packages to the loading docks. Relocate packages or pallets within the building with pallet jacks and carts.
• Accountable for maintaining security procedures, assisting with SOC Audit reporting, occasionally staffing of the security office, working access request cases, escorting vendors/customers to and from secure areas.
• Assist with the overall cleanliness of the facility and campus.
• Position will involve frequent walking, standing, climbing stairs, bending, pushing, reaching, lifting, and occasional use of hand trucks, ladders, and manual/electric lifts.

What makes you a good fit: (Qualifications)

• High School Diploma or Equivalent
• Strong written, verbal, and inter-personal skills
• 2 or more years of work experience in a data center environment or equivalent
• Certifications - BICSI / DCCA / AMP ACT I & ACT II Certified
• Computer skills and experience with Microsoft Office, Word, Excel, Visio, etc.
• Functional knowledge of networking, low-voltage cabling, access control, security, and critical infrastructure (Generators, HVAC, RTU, DOAS, Chillers, High-Voltage Electrical Systems, UPS, Fire System, etc.) found in Mission Critical Facilities.
• Capable of working with hand tools, digital multi-meters, cable testers, and OTDR.
• Ability to write a Method of Procedure (MOP) for Preventative Maintenance, installation, and repair activities.
• Strong knowledge of NFPA Fire and Life Safety
• Comfortable working in a fast-paced 24/7 environment with flexibility to work various shifts, after-hours, weekends when needed and available for on-call support.
• Autonomous with team spirit